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- Tasks: Coordinate and schedule engineers while managing service agreements and client relationships.
- Company: Join a forward-thinking air conditioning specialist with a focus on innovation.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that values efficiency, quality, and proactive client engagement.
- Qualifications: Experience in coordination or scheduling within HVAC or facilities maintenance is essential.
- Other info: Contact Thomas Edevane from Clearwater People Solutions to apply.
Our client, a specialist in air conditioning, is currently recruiting for a Service Coordinator to join their expanding and forward-thinking team. The Service Coordinator will be responsible for coordinating and scheduling engineers and ensuring service level agreements are being met.
Key Responsibilities for the Service Coordinator:
- Oversee the effective administration of the Service calendar, ensuring that works are booked and allocated in an efficient and logistical manner.
- Act as the dedicated account manager for allocated sites, scheduling proactive maintenance visits, remedial works and call outs as appropriate.
- Provide proactive feedback to allocated sites, advising on recommended upgrade works to extend the life and improve efficiency of their system.
- Attend reactive client calls and meetings as required.
- Proactively arrange key account check-ins and proactive reporting on status of contract and outstanding works while building relationships with stakeholders.
- Process quotations, invoices and purchase orders using the company accounts software.
- Quality check engineering reports following attendance to allocated sites, issuing copies to clients promptly.
- Track contract billing on Maintenance balance sheet ensuring renewals are managed 90-days prior to expiration.
Key Experience for the Service Coordinator:
- Coordination or scheduling experience within either HVAC sector, Facilities Maintenance or Contract management in small works engineering is required.
- Experience dealing with a range of stakeholders with a diplomatic and professional approach.
- Strong attention to detail to check reports, produce invoices and quotes.
- Strong IT skills and experience of using accounting software is preferable.
Please apply as directed or contact Thomas Edevane from Clearwater People Solutions.
Service Coordinator employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Familiarise yourself with the HVAC sector and its terminology. Understanding the industry will help you communicate effectively with engineers and clients, showcasing your knowledge during interviews.
✨Tip Number 2
Highlight your coordination and scheduling experience in previous roles. Be ready to discuss specific examples of how you've efficiently managed calendars or schedules, as this is crucial for the Service Coordinator position.
✨Tip Number 3
Prepare to demonstrate your stakeholder management skills. Think of instances where you've successfully built relationships with clients or colleagues, as this will be key in the role of a Service Coordinator.
✨Tip Number 4
Brush up on your IT skills, especially with accounting software. Being comfortable with these tools will not only help you in the role but also impress the hiring team during your discussions.
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required experience for the Service Coordinator position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: When writing your CV and cover letter, emphasise any coordination or scheduling experience you have, particularly in the HVAC sector or facilities maintenance. Use specific examples to demonstrate your ability to manage multiple tasks efficiently.
Showcase Your Skills: Make sure to mention your strong attention to detail and IT skills, especially if you have experience with accounting software. Provide examples of how you've used these skills in previous roles to enhance your application.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention your understanding of the importance of building relationships with stakeholders and how you plan to contribute positively to the team.
How to prepare for a job interview at CV-Library
✨Know the Company Inside Out
Before your interview, make sure to research the company thoroughly. Understand their services, values, and recent projects in the air conditioning sector. This will help you tailor your answers and show genuine interest.
✨Highlight Relevant Experience
Be prepared to discuss your coordination or scheduling experience, especially within HVAC or Facilities Maintenance. Use specific examples to demonstrate how your skills align with the responsibilities of the Service Coordinator role.
✨Showcase Your Attention to Detail
Since the role requires strong attention to detail, be ready to provide examples of how you've successfully managed reports, invoices, or schedules in the past. This will reassure the interviewer of your capability to handle the administrative aspects of the job.
✨Prepare Questions for Them
At the end of the interview, have a few thoughtful questions ready to ask. This could be about the team dynamics, future projects, or how success is measured in the Service Coordinator role. It shows you're engaged and thinking ahead.
