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- Tasks: Provide top-notch customer service and post-sales support in a modern dealership.
- Company: Join a global automotive leader with exciting growth plans and a commitment to staff development.
- Benefits: Enjoy a competitive salary, training, progression opportunities, and a fantastic car scheme.
- Why this job: This role offers a long-term career path in a supportive environment with excellent training.
- Qualifications: Customer service experience in the automotive sector is essential; ideally located near Walton.
- Other info: Work Monday to Friday in a fully equipped dealership.
Walton-on-Thames, Surrey (Commutable from: South West London, Kingston, Richmond, Wembley, Cobham, Wimbledon, Staines, Slough, Fetcham)
£28,000 + (£32,000 OTE) + Training + Progression + Benefits + Car Scheme
Do you have Customer Service experience from an Automotive background, looking to work for a global leading company offering a great earning potential and an unmatched benefits package?
On offer is a one-off opportunity to join a leading business who take pride in looking after their staff through training and progression opportunities. This world-beating automotive company are the experts within their industry and are currently a multi-billion pound business with huge growth plans in place. As a result, they require an additional Customer Advisor.
You will be working on a days-basis out of their modern and fully equipped dealership. You will be responsible for delivering excellent customer service and post-sales support care. This role would suit a Customer Service Advisor looking for a long-term career within a successful business offering the best training, progression and benefits on the market.
The role:
- Based out of Dealership.
- Customer support, adviser and information.
- Monday - Friday.
The candidate:
- Customer Service experience.
- Car, Automotive, Vehicle, Dealership background.
- Ideally located to Walton.
Service Advisor employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Make sure to highlight your customer service experience, especially if it's within the automotive sector. This will show that you understand the specific needs and expectations of customers in this industry.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in the automotive industry. Being knowledgeable about current developments can set you apart during discussions with potential employers.
✨Tip Number 3
Network with professionals in the automotive field. Attend local events or join online forums to connect with others who may provide insights or even referrals for the Service Advisor role.
✨Tip Number 4
Prepare to discuss how you handle difficult customer situations. Employers value candidates who can demonstrate problem-solving skills and a commitment to excellent customer service.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, particularly in the automotive sector. Use specific examples that demonstrate your skills and achievements relevant to the role of a Service Advisor.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and the automotive industry. Mention why you want to work for this particular company and how your background makes you a great fit for the position.
Highlight Relevant Skills: In your application, emphasise skills such as communication, problem-solving, and customer relationship management. These are crucial for a Service Advisor role and should be evident in your written application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key in customer service roles.
How to prepare for a job interview at CV-Library
✨Showcase Your Customer Service Skills
Make sure to highlight your previous customer service experience, especially in the automotive sector. Be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues.
✨Research the Company
Familiarise yourself with the company's values, mission, and recent developments. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the role and the company.
✨Prepare for Common Interview Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult customer or what steps you take to ensure customer satisfaction. Practising your responses can help you feel more confident during the interview.
✨Dress Appropriately
Since you'll be working in a dealership environment, aim for smart-casual attire that reflects professionalism. First impressions matter, so dressing well can set a positive tone for the interview.
