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- Tasks: Welcome customers, book vehicles, manage job cards, and liaise with the workshop.
- Company: Join a successful dealership in Glasgow with a strong reputation in the automotive industry.
- Benefits: Enjoy uncapped earnings, 33 days annual leave, gym discounts, and a charity volunteer day.
- Why this job: Be part of a dynamic team, enhance your customer service skills, and make a real impact.
- Qualifications: Main dealer experience, excellent customer service, and Kerridge knowledge are essential.
- Other info: Opportunities for career growth in various motor trade roles available.
Interested in earning a market leading salary as a Service Advisor, with amazing benefits? If so, The Recruitment Solution have the perfect role for you! This Service Advisor opportunity is based within our clients successful dealership based in the Glasgow area.
The ideal Service Advisor candidate will have main dealer experience, excellent customer service and administration skills coupled with Kerridge experience. If you have experience with RTC and One Link this would also be a distinct advantage.
Service Advisor Benefits include:
- Industry leading package bonus scheme with uncapped earnings and an upsell bonus
- 33 days annual leave in addition to an annual leave purchase & sale scheme
- Pension Scheme & Life Assurance
- Vehicle purchase scheme
- Discount on Service, Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Childcare voucher scheme
- Cycle to work purchase scheme
- Discounted Gym membership
- Access to Perks at Work discount website
Service Advisor Requirements:
- You will be responsible for meeting and greeting customers into the service reception
- Booking in vehicles
- Raising and closing job cards
- Gaining authorisations for work to be carried out
- Liaising with the workshop in regards to work in progress
- Arranging courtesy cars using the one link system
- Costing, invoicing, customer handovers and up-selling.
To find out more or to apply for this Service Advisor vacancy you can email (url removed) or call the office on (phone number removed). Alternatively, why not message or WhatsApp Steve directly today on (phone number removed).
Service Advisor employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific systems mentioned in the job description, like Kerridge and One Link. Having hands-on experience or even a basic understanding of these systems can set you apart from other candidates.
✨Tip Number 2
Highlight your customer service skills during any conversations or interviews. Service Advisors need to excel in customer interactions, so be ready to share examples of how you've successfully handled customer queries or complaints in the past.
✨Tip Number 3
Network within the automotive industry, especially if you have connections in Glasgow. Reach out to current or former employees of the dealership to gain insights about the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Prepare for potential role-play scenarios during interviews. You might be asked to demonstrate how you would greet a customer or handle a booking situation, so practice these interactions to show your confidence and competence.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Service Advisor. Familiarise yourself with tasks such as customer greeting, booking vehicles, and liaising with the workshop.
Tailor Your CV: Highlight your relevant experience, especially if you have worked in a main dealer environment or have Kerridge experience. Emphasise your customer service skills and any specific software knowledge like RTC and One Link.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ability to provide excellent customer service. Mention how your skills align with the benefits and requirements listed in the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Advisor role.
How to prepare for a job interview at CV-Library
✨Showcase Your Customer Service Skills
As a Service Advisor, excellent customer service is key. Prepare examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your ability to create a positive experience for clients.
✨Familiarise Yourself with Kerridge and One Link
Since experience with Kerridge and One Link is advantageous, make sure you understand how these systems work. If you have prior experience, be ready to discuss specific tasks you performed using these tools.
✨Prepare for Technical Questions
You might be asked about vehicle servicing processes or common issues. Brush up on your automotive knowledge so you can confidently answer any technical questions that may arise during the interview.
✨Demonstrate Your Administrative Skills
The role involves booking vehicles, raising job cards, and invoicing. Be prepared to discuss your organisational skills and any relevant experience you have in managing administrative tasks efficiently.
