Post Room Operative

We're looking for a front of house post operative to join us at a large residential developedment called Royal Wharf, located in Silvertown. If you're oragnised, have good attention to detail & thrive in fast paced envrionments, then this could be the role for you! Role: Post Room Operative Location of work: Silvertown – East London (E16) Hours of work: 4 on 4 off, Days. 7:00am – 19:00pm. Duties & Responsibilities: * To maintain a robust operational process to effectively control vehicle access to/from the post room. * To implement Health & Safety for Post room operations, adhering to current SOP’s and legislation. * To assist with the site fire and emergency procedures policy and ensuring relevant preventative measures undertaken. * To Liaise with RSM for any departmental issues. * To ensure that all requests & enquiries to the Postroom Department (both in person and by telephone) are dealt with efficiently in a timely and professional manner adhering to SOP’s on every occasion. * Ensure that work areas are always kept clean & tidy reporting any defects immediately. * To ensure the Postroom is secured at all times with any unauthorised access challenged & dealt with in an appropriate manner. * To be a part of the Resort team maintaining the policies, company rules and quality of Ballymore Properties Ltd. * Meeting and Greeting all residents/ couriers politely on drop off and collection of mail * To liaise with the RSM and RD at all times in relation to requests for deliveries to & from the site via the Postroom * Ensure the smooth running of the communication systems within the Estate to SOP principles * Correct reporting of any security / health and safety issues. * Correct reporting of any incidents or complaints. * Receiving and safekeeping of all parcels / registered mail, carrying out regular audits. * Receipt of all postal & courier deliveries on behalf of residents & the estate, and the safekeeping and recording of same. Registered delivery/ valuable items to be secured in safe, ready for collection. * Making out postal slips ready for delivery into resident’s post-boxes & the accurate recording of them ready for residents to sign for upon collection. * Correct issuing of parcels / registered mail as per SOP’s. * Receipt & Issue of residents’ dry cleaning/laundry ensuring relevant paperwork completed. * When requested to carry out apartment key audit * When requested to carry out Estate key audit * Pro-actively dealing with maintenance and cleaning problems identified within the estate. * Always maintain a safe environment for all people in the estate. * Maintain a neat and tidy appearance in the Parcel Room and all Storage rooms. * Take the appropriate action in the event of an emergency. * To ensure all relevant correspondence is forwarded without delay to the RD’s office. * Be able to give a clear and precise handover at the end of your shift, highlighting all events that happened and forthcoming events. Skills, Experience & Qualifications * Good organisational skills * Knowledge and experience of software systems to aid with front of house and security. * *Ballymore operate as an equal opportunities employer