Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead Service Operations and Workplace Technology to enhance IT services and user experience.
- Company: Join a prestigious FTSE 100 company at the forefront of digital innovation.
- Benefits: Enjoy a dynamic work environment with opportunities for innovation and collaboration.
- Why this job: Shape new working practices and lead a diverse team in a tech-driven culture.
- Qualifications: Experience in similar roles with strong knowledge of end-user hardware and enterprise management tools.
- Other info: Work with a mix of staff, contractors, and partners to deliver premium service.
The predicted salary is between 43200 - 72000 £ per year.
Infrastructure Associate Director (Services & Workplace) My FTSE 100 Client is urgently recruiting an Infrastructure Associate Director to sit at the heart of their Digital and Technology team, combining two operational roles – Workplace Technology and Service Operations. The role will be to Lead Service Operations across the Client’s estate, ensuring all IT Services deliver an excellent experience through well integrated components, partners and people, supported by consistent, efficient Service Management processes, from request, incident and change, to design and transition. Leading the Workplace Technology for my Client will enable you to innovate, shape new working practices and teams to perform wherever they are, from end-user devices (Laptops, iPads, iPhones, Office365, Windows etc). This role will work with a combination of permanent staff, contractors and third-party partners including the Tech Bar, who are located on site in several locations to deliver the highest premium service to the different teams & departments. I am looking for the right Candidate to have worked in a similar role and have excellent knowledge of end user hardware, including; laptops, desktops, mobile devices, multi-function print devices and modern corporate office equipment. Excellent knowledge of enterprise configuration, management and support of technology such as Microsoft and Apple operating system, Office 365, MS Teams, Apple iOS, iPadOS and good knowledge of enterprise management tools; AD, Azure, SCCM and ServiceNow. Job Info Job Title: Infrastructure Associate Director (Services & Workplace) Company: CV-Library Location: [Location] Posted: [Posted Date] Closes: [Closing Date] Sector: IT Contract: Contract Hours: Full Time #J-18808-Ljbffr
Infrastructure Associate Director (Services & Workplace) employer: CV Library
Contact Detail:
CV Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Associate Director (Services & Workplace)
✨Tip Number 1
Make sure to highlight your experience in leading service operations and managing workplace technology. Use specific examples from your previous roles that demonstrate your ability to innovate and improve IT services.
✨Tip Number 2
Familiarize yourself with the latest trends in end-user hardware and enterprise management tools. Being knowledgeable about Microsoft and Apple operating systems, as well as tools like ServiceNow, will set you apart from other candidates.
✨Tip Number 3
Network with professionals in the industry, especially those who have experience in similar roles. Engaging with them can provide insights into the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 4
Prepare to discuss how you would approach integrating various components and partners to enhance service delivery. Having a clear strategy or examples of past successes will demonstrate your capability for this role.
We think you need these skills to ace Infrastructure Associate Director (Services & Workplace)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Infrastructure Associate Director position. Highlight key responsibilities and required skills, such as knowledge of end-user hardware and enterprise management tools.
Tailor Your CV: Customize your CV to reflect your experience in similar roles. Emphasize your expertise in workplace technology, service operations, and any relevant certifications or projects that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that connects your background to the specific needs of the role. Discuss how your previous experiences have prepared you to lead service operations and innovate workplace technology solutions.
Highlight Relevant Skills: In your application, make sure to highlight your knowledge of Microsoft and Apple operating systems, Office 365, and enterprise management tools like AD, Azure, SCCM, and ServiceNow. Use specific examples to demonstrate your proficiency.
How to prepare for a job interview at CV Library
✨Showcase Your Technical Expertise
Make sure to highlight your experience with end-user hardware and enterprise management tools during the interview. Be prepared to discuss specific technologies like Microsoft and Apple operating systems, Office 365, and ServiceNow, as these are crucial for the role.
✨Demonstrate Leadership Skills
Since this role involves leading Service Operations and Workplace Technology, share examples of how you've successfully managed teams or projects in the past. Discuss your approach to fostering collaboration among permanent staff, contractors, and third-party partners.
✨Emphasize Problem-Solving Abilities
Prepare to discuss scenarios where you've effectively resolved incidents or improved service management processes. Highlight your ability to innovate and shape new working practices that enhance user experience.
✨Understand the Company Culture
Research the company's values and culture before the interview. Tailor your responses to align with their mission and demonstrate how you can contribute to a positive workplace environment while delivering premium service.
