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For Companies At a Glance
- Tasks: Lead operational planning and insights, producing key reports and driving innovation.
- Company: Join a not-for-profit focused on fairness and simplicity in financial services.
- Benefits: Enjoy flexible hybrid work, generous leave, and a supportive workplace culture.
- Why this job: Be part of a mission-driven team making a real impact while developing your skills.
- Qualifications: Experience in MI production, data visualization, and operational planning required.
- Other info: We promote equality and support all applicants in our recruitment process.
The predicted salary is between 43200 - 72000 £ per year.
About People’s Partnership:
At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone’s a winner, fueled by our exceptional service and brought to life by the fantastic individuals who work for us. We’re a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.
What you’ll be doing:
- The production of all operational, COO, Trustee and Board reports for the area.
- Provide active ongoing insights around our data.
- Implement new ways of work and innovation in the production of MI and business forecasts.
- Develop a MI insights programme to support ongoing innovation in the operational areas.
- Engage with other key areas to ensure that the operational impact of activities is accurately assessed and understood and reflected in all plans.
What we’re looking for:
- MI and data insight production and visualisation skills.
- Have a thorough knowledge of Contact forecasting & MI reporting metrics including the use of Erlang.
- Experience of working in a similar operational planning role with headcount of circa 400.
- Demonstratable experience of working across multiple functions within an organisation, creating relationships and exhibiting great stakeholder management.
- The implementation and use of data integration and visualisation tools.
What you can expect from us:
- Generous pension contributions with an employer contribution of up to 14%
- Real living wage
- 25 days starting annual leave allowance (rising with service) plus your birthday off
- Onsite Parking (in Crawley offices)
- Income protection, critical illness cover & death in service insurance
- Work from abroad policy for all levels
- Employee healthcare
- Parental and adoption leave
- Learning & development opportunities, paid for professional qualifications and study support
- Travel season ticket loans
- Subsidised restaurant in our Crawley office
- Volunteering days and charity payroll giving
- Onsite gym
- Ride-to-Work scheme
- Social clubs and events
You can learn more about how we support our employees on our website.
Statement:
People’s Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People’s Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you.”
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Head of Operational Planning, MI & Insights employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operational Planning, MI & Insights
✨Tip Number 1
Familiarize yourself with the specific MI and data insight production tools that are commonly used in operational planning. This knowledge will not only help you understand the role better but also demonstrate your proactive approach during discussions.
✨Tip Number 2
Network with professionals who have experience in operational planning roles, especially those who have worked with large teams. Engaging in conversations about their experiences can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your stakeholder management skills by preparing examples of how you've successfully collaborated across multiple functions in previous roles. This will highlight your ability to engage with key areas effectively.
✨Tip Number 4
Research the latest trends in operational planning and MI reporting metrics, particularly focusing on Erlang. Being knowledgeable about current practices will set you apart as a candidate who is not only qualified but also forward-thinking.
We think you need these skills to ace Head of Operational Planning, MI & Insights
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Head of Operational Planning, MI & Insights position. Understand the key responsibilities and required skills, especially around MI and data insight production.
Tailor Your CV: Customize your CV to highlight relevant experience in operational planning and data insights. Make sure to include specific examples of your work with MI reporting metrics and stakeholder management.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the not-for-profit sector and your commitment to fairness and simplicity. Mention how your skills align with the organization's mission and the specific requirements of the role.
Showcase Your Data Skills: In your application, emphasize your experience with data integration and visualization tools. Provide examples of how you've implemented innovative solutions in previous roles to enhance operational efficiency.
How to prepare for a job interview at CV-Library
✨Showcase Your MI and Data Insight Skills
Be prepared to discuss your experience with MI and data insight production. Highlight specific tools and techniques you've used for data visualization, as well as any successful projects where your insights led to operational improvements.
✨Demonstrate Stakeholder Management Experience
Since the role requires excellent stakeholder management, come ready with examples of how you've built relationships across different functions. Discuss how you navigated challenges and ensured alignment on operational goals.
✨Familiarize Yourself with Erlang and Forecasting Metrics
Make sure you understand contact forecasting and MI reporting metrics, particularly Erlang. Be ready to explain how you've applied these concepts in previous roles and how they can benefit the organization.
✨Emphasize Innovation and New Ways of Working
The job involves implementing new ways of work and innovation. Prepare to share examples of how you've introduced innovative practices in operational planning and the positive impact they had on your team or organization.
