Hard Services Manager

Hard Services Manager

West Thurrock Full-Time 48696 £ / year No home office possible
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At a Glance

  • Tasks: Lead maintenance teams and ensure compliance with safety standards and budgets.
  • Company: Join a dynamic team at a leading distribution site focused on efficiency and safety.
  • Benefits: Enjoy competitive pay, training opportunities, and a supportive work environment.
  • Why this job: Make an impact by ensuring smooth operations and enhancing team performance in a collaborative culture.
  • Qualifications: Must have relevant qualifications in Electrical, Mechanical, or Carpentry & Joinery and 3+ years of experience.
  • Other info: A full UK driving licence is required; flexibility and self-motivation are key.

Location: Site-Based

Reports to: Operations Manager

Job Purpose: To oversee the efficient delivery of planned and reactive maintenance at a distribution site, ensuring compliance with budgets, schedules, and safety standards, while managing relationships with internal teams, clients, and subcontractors.

Key Responsibilities:

  • Lead and manage delivery of all reactive and planned maintenance works.
  • Supervise site-based teams, including engineers and maintenance staff, ensuring KPIs and SLAs are met.
  • Liaise with clients, stakeholders, and supply chains; manage quotes and on-site delivery of services.
  • Ensure completion of RAMS and H&S documentation; uphold CBES HSE standards.
  • Chair internal and client meetings; generate performance and progress reports.
  • Plan and cost small works and capital projects.
  • Manage staff training, performance reviews, and disciplinary processes where necessary.

Essential Qualifications:

  • City & Guilds/NVQ in Electrical, Mechanical, or Carpentry & Joinery (or equivalent)
  • BS7671:2018 18th Edition Wiring Regulations
  • CSCS/ECS Manager Grade Card

Desirable Qualifications:

  • City & Guilds 2391 (Testing & Inspection)
  • CITB SMSTS or equivalent
  • Knowledge of Verisae/CAFM systems

Experience:

  • 3+ years in a similar role on large-scale distribution sites.
  • Background in engineering/building maintenance with experience handling safety, quality, and environmental issues.

Skills & Attributes:

  • Strong communication, problem-solving, and report-writing abilities.
  • Proficient in Microsoft Office and CAFM tools.
  • Self-motivated, flexible, and capable of working independently or in a team.
  • Full UK driving licence required.

Hard Services Manager employer: CV-Library

As a Hard Services Manager at our site-based location, you will join a dynamic team committed to excellence in maintenance and safety standards. We pride ourselves on fostering a collaborative work culture that prioritises employee development through ongoing training and performance reviews, ensuring you have the tools to thrive in your role. With competitive benefits and a focus on work-life balance, we offer a rewarding environment where your contributions are valued and recognised.
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Contact Detail:

CV-Library Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hard Services Manager

✨Tip Number 1

Familiarise yourself with the specific maintenance and safety standards relevant to distribution sites. Understanding CBES HSE standards and how they apply to your role will show that you're proactive and knowledgeable during interviews.

✨Tip Number 2

Network with professionals in the industry, especially those who have experience in hard services management. Attend relevant events or join online forums to connect with others and gain insights that could help you stand out.

✨Tip Number 3

Prepare to discuss your experience with managing teams and delivering maintenance projects. Be ready to share specific examples of how you've met KPIs and SLAs in previous roles, as this will demonstrate your capability to handle the responsibilities of the position.

✨Tip Number 4

Brush up on your knowledge of CAFM systems and Microsoft Office tools, as these are essential for the role. Being able to showcase your proficiency in these areas can give you an edge over other candidates.

We think you need these skills to ace Hard Services Manager

Leadership Skills
Project Management
Budget Management
Health and Safety Compliance
Technical Knowledge in Electrical/Mechanical/Carpentry
Communication Skills
Problem-Solving Skills
Report Writing
Team Management
Client Relationship Management
Knowledge of CAFM Systems
Time Management
Flexibility and Adaptability
Training and Development Skills
Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in maintenance management, particularly in large-scale distribution sites. Emphasise your qualifications, such as City & Guilds/NVQ certifications and any specific training related to electrical or mechanical work.

Craft a Strong Cover Letter: In your cover letter, address the key responsibilities outlined in the job description. Discuss your experience in managing teams, liaising with clients, and ensuring compliance with safety standards. Use specific examples to demonstrate your problem-solving skills and ability to meet KPIs.

Highlight Relevant Experience: When detailing your work history, focus on roles that involved reactive and planned maintenance. Mention any experience with RAMS and H&S documentation, as well as your familiarity with CAFM systems, which is desirable for this position.

Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a managerial role.

How to prepare for a job interview at CV-Library

✨Showcase Your Technical Knowledge

As a Hard Services Manager, you'll need to demonstrate your understanding of electrical, mechanical, and carpentry principles. Be prepared to discuss your qualifications, such as your City & Guilds/NVQ certifications, and how they apply to the role.

✨Highlight Your Leadership Skills

This role involves managing teams and ensuring KPIs are met. Share examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance metrics.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities in real-world situations. Think of specific instances where you managed maintenance issues or safety concerns, and be ready to explain your thought process and outcomes.

✨Demonstrate Strong Communication Skills

You'll be liaising with clients, stakeholders, and subcontractors regularly. Practice articulating your thoughts clearly and concisely, and consider how you can convey complex information in an understandable way during the interview.

Hard Services Manager
CV-Library
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