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For Companies At a Glance
- Tasks: Lead a dynamic team to boost membership at a cutting-edge leisure centre.
- Company: Join one of the UK's largest and most innovative leisure operators.
- Benefits: Enjoy a vibrant work environment with opportunities for growth and development.
- Why this job: Be part of a culture that values teamwork, customer service, and personal empowerment.
- Qualifications: Experience in membership management or sales is essential; strong communication skills are a must.
- Other info: This role offers a chance to make a real impact in a thriving community.
Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Sales Membership Manager based at their brand new state of the art Leisure Centre, in Dunstable, Bedfordshire.
Leading a busy team you will take an active lead in the growth of membership at the site.
What your role will be:
- Working at the facility you will provide a line manager role supporting the Membership Advisors to maximize on every opportunity.
- Working to set KPIs and targets.
- You will meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values.
- You will manage the team with the philosophy to ensure that 'everyone’s a member.' Looking at how our client can convert users to members.
- Developing a high level of customer service and ensuring excellence at all times.
- You will empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers’ needs.
- This will include making sure administration and systems are kept up to date and compliant.
Your background:
- The successful applicant will have experience of working within a Membership management or Sales manager or consultant background.
- You will need excellent communication skills as you will be required to liaise with external and internal customers/staff.
- You will be able to demonstrate at interview your excellent customer service skills and experience.
- You will have experience getting the best out of your team and have experience motivating and driving a sales team to success.
Fitness Leisure Sales Manager employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fitness Leisure Sales Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the fitness and leisure industry. Understanding what attracts members to a facility can help you demonstrate your knowledge during interviews and show how you can contribute to membership growth.
✨Tip Number 2
Network with professionals in the fitness sector, especially those who have experience in sales management. Engaging with others in the field can provide insights into effective strategies and may even lead to referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully motivated a team in the past. Highlighting your leadership style and how it aligns with the company's values will make you stand out as a candidate.
✨Tip Number 4
Research the specific leisure centre and its offerings. Being knowledgeable about their facilities and services will allow you to tailor your conversation and show genuine interest in the role during the interview process.
We think you need these skills to ace Fitness Leisure Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in membership management or sales. Emphasise your achievements in driving sales and motivating teams, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the fitness industry and your understanding of customer service excellence. Mention specific examples of how you've successfully led teams and met KPIs in previous roles.
Showcase Communication Skills: Since excellent communication is crucial for this position, consider including examples in your application that demonstrate your ability to liaise effectively with both customers and team members.
Highlight Team Leadership Experience: Detail your experience in managing and empowering teams. Provide examples of how you've motivated staff to achieve sales targets and fostered a culture of high performance.
How to prepare for a job interview at CV-Library
✨Showcase Your Leadership Skills
As a Fitness Leisure Sales Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully motivated and developed your team in the past.
✨Demonstrate Customer Service Excellence
Since the role focuses on customer service, think of specific instances where you went above and beyond for a customer. Highlight your ability to understand and meet customer needs, as this will resonate well with the interviewers.
✨Know Your KPIs
Familiarise yourself with key performance indicators relevant to sales and membership growth. Be ready to discuss how you have previously set and achieved targets, and how you plan to do so in this new role.
✨Research the Company Culture
Understanding the company's spirit values is crucial. Research their mission and values, and be prepared to explain how your personal values align with theirs, especially regarding teamwork and customer focus.
