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- Tasks: Support clients by understanding their building maintenance needs and delivering tailored solutions.
- Company: Join Spectrum, a leading London contractor known for innovative building maintenance and facade restoration.
- Benefits: Enjoy a competitive salary, bonus scheme, training, and a company scooter for travel.
- Why this job: Be part of a fun, innovative team transforming buildings with cutting-edge technology and exceptional service.
- Qualifications: Experience in client management, strong communication skills, and a knack for organisation are essential.
- Other info: This role involves travelling around London, making it perfect for those who love being on the move.
Founded 20 years ago, we have grown to become one of London's leading facade restoration and cleaning experts, serving some of the most prestigious buildings in the capital, including the skyscrapers in Canary Wharf. We also pioneer our own in-house patented 3D technology to carry out the most complex building cleaning projects. As demand for our services increases, we are looking to hire a highly capable Field Customer Coordinator to support our clients and ongoing projects. If you are serious about safety, well organised, and able to develop relationships with all personality types, we’d love to hear from you.
Role Info:
- Field Customer Coordinator
- Location: London - Field & Office
- Salary: £30,000 - £35,000 Plus Bonus Scheme, Training and a Company Vehicle (Scooter)
Values: Integrity, Attention to Detail, Fun, Innovation, Adaptability
Company: Building Maintenance Without Limits
Your Background: Client Management, Project Planning, Problem Solving, Complaint Management, Project Reporting, Health and Safety
Who we are: Spectrum is a London-based building services contractor offering specialist expertise in access and external building maintenance and construction. Our rope-access background (abseiling) allows us to help our clients find cost-effective and safe solutions. We are able to support in even the most challenging of environments. With vast amounts of experience and a myriad of projects under our belt, we offer a full spectrum of building maintenance services that require the expert know-how to complete.
Our Vision: Transform the face of buildings globally using pioneering in-house technology.
Our Purpose: To be the brand that creates innovative products that break free from conventional methods, allowing us to offer completely unique building services that no one else can.
The Role:
- Build Connections: Travel to prospective client sites to understand their unique building maintenance and cleaning needs.
- Understand Requirements: Dive deep into challenges, ensuring the solution fits the client perfectly.
- Collaborate: Partner with the wider Spectrum team to produce clear, compelling, and competitive quotations.
- Deliver Results: Follow up and build relationships that turn one-off opportunities into repeat business.
What You Bring to the Role:
- Proven experience in a face-to-face rapport building business development role.
- Confidence in visiting client sites, assessing their needs, and offering solutions.
- A collaborative approach to working with internal teams.
- Exceptional organisational skills, with attention to detail in pricing and quoting.
- Motivation to contribute to company growth and client satisfaction.
About You:
- A passion for people—you know how to connect and leave a lasting impression.
- Exceptional communication skills and the ability to ask the right questions.
- Experience in customer-facing roles or sales coordination (even better if it's B2B!).
- Organisational wizardry—managing quotes, schedules, and details is your jam.
- A dash of independence with the confidence to manage your own client visits.
- Willing to move around London on scooter, moped, motorbike (provided).
If you’re ready to build connections, close deals, and be an integral part of Spectrum Specialist Support’s growth journey, we’d love to hear from you.
Application notice: We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect, you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR
Field Customer Coordinator- Commercial Facilities&Property Maintenance employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Customer Coordinator- Commercial Facilities&Property Maintenance
✨Tip Number 1
Familiarise yourself with the latest trends in building maintenance and facade restoration. Understanding the industry will help you engage in meaningful conversations with potential clients and demonstrate your expertise during site visits.
✨Tip Number 2
Practice your communication skills, especially in face-to-face scenarios. Being able to build rapport quickly is crucial for this role, so consider role-playing with a friend or colleague to refine your approach.
✨Tip Number 3
Get to know the company’s unique technology and services inside out. This knowledge will not only boost your confidence but also enable you to tailor your solutions to meet client needs effectively.
✨Tip Number 4
Network within the industry by attending relevant events or joining online forums. Building connections can lead to valuable insights and opportunities that may give you an edge in securing the position.
We think you need these skills to ace Field Customer Coordinator- Commercial Facilities&Property Maintenance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client management, project planning, and problem-solving. Use specific examples that demonstrate your ability to build relationships and manage projects effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for people and your exceptional communication skills. Mention how your background aligns with the role's requirements and express your enthusiasm for contributing to the company's growth.
Highlight Relevant Skills: In your application, emphasise your organisational skills and attention to detail, especially in pricing and quoting. Mention any experience you have in customer-facing roles or sales coordination, particularly in B2B environments.
Showcase Your Independence: Demonstrate your ability to manage your own client visits and your willingness to travel around London. This will show that you are proactive and capable of handling the responsibilities of the Field Customer Coordinator role.
How to prepare for a job interview at CV-Library
✨Showcase Your People Skills
As a Field Customer Coordinator, your ability to build relationships is key. Prepare examples of how you've successfully connected with clients in the past, especially in face-to-face situations.
✨Demonstrate Organisational Prowess
Highlight your exceptional organisational skills during the interview. Be ready to discuss how you manage quotes, schedules, and details effectively, as this role requires meticulous attention to detail.
✨Understand the Company’s Vision
Familiarise yourself with Spectrum's mission to transform building services using innovative technology. Show your enthusiasm for their purpose and how you can contribute to their growth and client satisfaction.
✨Prepare for Site Visits
Since the role involves visiting client sites, be prepared to discuss your approach to assessing client needs and offering tailored solutions. Share any relevant experiences that demonstrate your confidence in this area.
