At a Glance
- Tasks: Assist customers, restock shelves, and maintain store cleanliness while providing excellent service.
- Company: Join Lidl, a collaborative and ambitious company that values diversity and inclusion.
- Benefits: Enjoy competitive pay, 30-35 days holiday, 10% discount, and a pension scheme.
- Why this job: Experience a dynamic work environment with opportunities for growth and career progression.
- Qualifications: Must have customer service skills and the ability to thrive in a fast-paced setting.
- Other info: Flexible shifts available; perfect for students looking to balance work and studies.
£12.75 - £13.65 per hour | 20 - 30 hour contract | AM & PM shifts | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch in to help each other out. Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
What you’ll do:- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Familiarise yourself with Lidl's values and culture. Understanding their commitment to teamwork and customer service will help you align your responses during any interviews or discussions, showcasing that you're a great fit for their collaborative environment.
✨Tip Number 2
Prepare to discuss your experience in fast-paced environments. Think of specific examples where you've successfully managed multiple tasks or provided excellent customer service under pressure, as this is crucial for the Customer Assistant role.
✨Tip Number 3
Show your flexibility and willingness to adapt. Be ready to explain how you've handled changing priorities in previous jobs, as this will demonstrate your ability to thrive in Lidl's dynamic work setting.
✨Tip Number 4
Highlight your passion for customer service. Prepare to share stories that illustrate your dedication to helping customers and going the extra mile, which is essential for making a positive impact at Lidl.
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and fast-paced environments. Use keywords from the job description to demonstrate that you understand what Lidl is looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work collaboratively. Mention specific examples of how you've gone the extra mile in previous roles.
Showcase Flexibility: In your application, emphasise your flexibility regarding shift patterns. Mention any previous experience where you adapted to changing priorities or worked varied hours.
Highlight Teamwork Skills: Lidl values collaboration, so be sure to include examples of how you've successfully worked as part of a team. This could be from previous jobs, school projects, or volunteer work.
How to prepare for a job interview at CV-Library
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing top-notch service.
✨Demonstrate Flexibility
Lidl values flexibility in its employees. During the interview, highlight your ability to adapt to changing priorities and work various shifts. Share experiences where you successfully managed unexpected changes in your work environment.
✨Emphasise Teamwork
Collaboration is crucial at Lidl. Be ready to discuss how you've worked effectively within a team. Mention specific instances where you supported colleagues or contributed to a team goal, showcasing your collaborative spirit.
✨Prepare for Fast-Paced Scenarios
Working at Lidl means being in a dynamic environment. Prepare for questions that assess your ability to handle fast-paced situations. Think of examples where you thrived under pressure and maintained high standards of service.