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- Tasks: Assist customers, restock shelves, and maintain store cleanliness.
- Company: Join Lidl, a collaborative and ambitious team dedicated to excellent service.
- Benefits: Enjoy competitive pay, 30-35 days holiday, 10% discount, and a pension scheme.
- Why this job: Dynamic role with growth opportunities and a supportive work culture.
- Qualifications: Fast-paced experience, excellent customer service skills, and a positive attitude required.
- Other info: Diversity and inclusion are valued; all backgrounds welcome.
£14.00 - £14.35 per hour | 30 hour contract | AM & PM shifts | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch in to help each other out. Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
What you’ll do:- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Familiarise yourself with Lidl's values and culture. Understanding their commitment to teamwork and customer service will help you align your approach during the interview, showcasing how you can contribute to their collaborative environment.
✨Tip Number 2
Prepare examples from your past experiences that demonstrate your ability to work in a fast-paced environment. Highlight specific situations where you provided excellent customer service or adapted to changing priorities, as these are key qualities Lidl is looking for.
✨Tip Number 3
Show your enthusiasm for the role by researching Lidl's products and services. Being knowledgeable about what they offer will allow you to engage more effectively during the interview and show your genuine interest in becoming a part of their team.
✨Tip Number 4
Demonstrate your flexibility and willingness to take on various tasks. Since the role involves different responsibilities, expressing your readiness to jump between roles, like restocking shelves and assisting customers, will make you a more attractive candidate.
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and fast-paced environments. Use keywords from the job description to demonstrate that you understand what Lidl is looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work collaboratively. Mention specific examples of how you've gone the extra mile in previous roles.
Showcase Flexibility: In your application, emphasise your flexibility regarding shift patterns. Mention any previous experience where you adapted to changing priorities or worked varied hours.
Highlight Teamwork Skills: Lidl values collaboration, so be sure to include examples of how you've successfully worked as part of a team. This could be from previous jobs, school projects, or volunteer work.
How to prepare for a job interview at CV-Library
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing top-notch service.
✨Demonstrate Flexibility
The job requires flexibility with shifts, so be ready to discuss your availability. Highlight any past experiences where you adapted to changing priorities or worked varied hours, showing that you're a team player who can handle the fast-paced environment.
✨Emphasise Teamwork
Lidl values collaboration, so be sure to mention your ability to work well within a team. Share stories of how you've supported colleagues or contributed to a positive team atmosphere in previous jobs.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the role, team dynamics, or opportunities for progression. This shows your genuine interest in the position and the company.
