Crisis Worker

Crisis Worker

Full-Time 13 £ / hour No home office possible
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At a Glance

  • Tasks: Support individuals in mental health crises with practical and emotional guidance.
  • Company: Tezlom is dedicated to providing inclusive support for mental health challenges.
  • Benefits: Flexible hours, personal development opportunities, and a supportive team environment.
  • Why this job: Make a real difference in people's lives while developing your skills in a rewarding role.
  • Qualifications: Experience with mental health support and a warm, person-centred approach are essential.
  • Other info: Work hours are between 4.30pm-11.30pm or 2pm-10pm on a flexible rota.

Tezlom are recruiting a motivated, warm individual for the role of Crisis and Recovery Worker to provide person-centred support to people experiencing a mental health crisis. You will be providing emotional advice and advising them of services to assist them. The Centre provides a safe, inviting, and inclusive space for individuals who are struggling to cope with their mental health and daily life. The service aims to support people to reduce their immediate anxiety and crisis.

As a Peer Support Worker, you will use your skills and knowledge to provide the following:

  • A safe, welcoming space and a listening ear
  • 1-to-1 support to give advice and guidance to find the best path forward for people
  • Support to develop individual safety plans for the next day as well as longer-term plans which could involve contact with statutory services
  • Support to find and access other local services that interest individuals
  • Provide a hot drink and a snack
  • Support the team to deliver drop-in crisis support

Participate in delivering group activities including:

  • Tea & Chat
  • Arts & Crafts
  • Mindfulness Meditation

The centre is open between 4.30pm-11.30pm or 2pm-10pm. Your role will include:

  • Providing practical and emotional support to service users who may be in or facing a mental health crisis
  • Identifying and accessing opportunities with service users to gain independence and confidence
  • Working with service users in a recovery-focused way in line with their support and risk management plans
  • Collaborating with other involved professionals to provide a consistent and coordinated service that maximises outcomes for service users

Experience of working with people with mental health needs is essential and you must have a warm personality and be able to work in a person-centred way, at times working within high-stress circumstances. You will be expected to work flexibly on a rota to meet the needs of the service. This position offers the opportunity to work in an environment that challenges and encourages personal and professional development. Apply today and we will contact you as soon as possible to discuss the role further.

Crisis Worker employer: CV-Library

Tezlom is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both employees and service users. As a Crisis Worker, you will benefit from ongoing professional development opportunities while working in a safe and welcoming environment that fosters personal growth. Located in a community-focused centre, you will play a vital role in making a meaningful impact on individuals experiencing mental health crises, all while enjoying flexible working hours and a collaborative team atmosphere.
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Contact Detail:

CV-Library Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Crisis Worker

✨Tip Number 1

Familiarise yourself with the principles of person-centred care. Understanding how to tailor your support to individual needs will show that you’re not just qualified, but genuinely invested in helping others.

✨Tip Number 2

Network with professionals in the mental health field. Attend local workshops or seminars to connect with others who work in crisis support; this can provide valuable insights and may even lead to recommendations.

✨Tip Number 3

Demonstrate your understanding of crisis intervention techniques. Be prepared to discuss specific strategies you would use in high-stress situations, as this will highlight your readiness for the role.

✨Tip Number 4

Showcase your ability to work collaboratively. Highlight any past experiences where you’ve successfully worked with a team to support individuals, as teamwork is crucial in providing effective crisis support.

We think you need these skills to ace Crisis Worker

Empathy
Active Listening
Communication Skills
Emotional Intelligence
Problem-Solving Skills
Knowledge of Mental Health Issues
Person-Centred Approach
Team Collaboration
Flexibility
Conflict Resolution
Crisis Management
Support Planning
Group Facilitation Skills
Resilience
Time Management

Some tips for your application 🫡

Understand the Role: Before applying, take time to thoroughly understand the responsibilities and requirements of a Crisis Worker. Familiarise yourself with the skills needed, such as providing emotional support and working in high-stress situations.

Tailor Your CV: Make sure your CV highlights relevant experience, particularly any work with individuals facing mental health challenges. Emphasise your warm personality and person-centred approach, as these are crucial for this role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals in crisis. Use specific examples from your past experiences to demonstrate how you can provide the safe and welcoming space that the centre aims to offer.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail and commitment to the role.

How to prepare for a job interview at CV-Library

✨Show Your Empathy

As a Crisis Worker, demonstrating empathy is crucial. Be prepared to share examples of how you've supported individuals in distress or crisis situations. This will showcase your ability to connect with service users on a personal level.

✨Understand the Role

Familiarise yourself with the specific responsibilities outlined in the job description. Be ready to discuss how your skills align with providing person-centred support and developing safety plans for individuals facing mental health challenges.

✨Highlight Relevant Experience

Make sure to mention any previous experience working with individuals experiencing mental health issues. Discuss specific scenarios where you provided practical and emotional support, as this will demonstrate your capability in high-stress environments.

✨Ask Insightful Questions

Prepare thoughtful questions about the centre's approach to crisis support and team dynamics. This shows your genuine interest in the role and helps you assess if the environment aligns with your values and work style.

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