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- Tasks: Lead a team to manage reactive repairs and maintenance for social housing.
- Company: Join an innovative, award-winning contractor in the social housing sector.
- Benefits: Enjoy a competitive salary of £55k plus a comprehensive package.
- Why this job: Make a real impact on community living standards while developing your leadership skills.
- Qualifications: Experience in repairs management and strong leadership skills are essential.
- Other info: Based in East London, this is a permanent role with growth opportunities.
The predicted salary is between 39600 - 66000 £ per year.
Contracts Manager/Repairs Manager – Social Housing £55k plus package – Permanent Based in East London Our client is an innovative and award-winning Social Housing Repairs & Maintenance Contractor who is looking for a Repairs Manager to join their team based in East London. The key function of this role is to manage the team of Supervisors and trades delivering the repairs service, ensuring a high quality and commercially focused service is delivered. Key Responsibilities Lead and ensure the efficient management of the reactive repairs and maintenance of our client’s properties, ensuring these properties meet the required housing and quality standards, whilst maximizing satisfaction and contributing to business performance and financial strength. Ensure that all activities undertaken meet the client’s business objectives, turnaround times, and other key performance indicators and work/quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. Maintain effective relationships with key stakeholders, clients, contractors, and promote and champion our client’s values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN). Effectively manage a maintenance budget and authorize spends up to agreed levels whilst maximizing cost effectiveness and having regard for financial strength. Ensure compliance of the day-to-day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety. Please apply online or call Mia on (phone number removed). #J-18808-Ljbffr
Contracts Manager - Reactive Maintenance employer: CV Library
Contact Detail:
CV Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Manager - Reactive Maintenance
✨Tip Number 1
Familiarize yourself with the specific housing and quality standards relevant to social housing in East London. This knowledge will not only help you understand the role better but also demonstrate your commitment to maintaining high standards during the interview.
✨Tip Number 2
Prepare examples of how you've successfully managed teams in previous roles, particularly in reactive maintenance or repairs. Highlight your leadership skills and ability to ensure efficient service delivery, as this is a key aspect of the Contracts Manager position.
✨Tip Number 3
Research the company’s values and recent projects. Being able to discuss how your personal values align with theirs can set you apart from other candidates and show that you're genuinely interested in contributing to their mission.
✨Tip Number 4
Be ready to discuss your experience with budget management and cost-effectiveness strategies. Providing concrete examples of how you've maximized financial strength in past roles will be crucial for demonstrating your suitability for this position.
We think you need these skills to ace Contracts Manager - Reactive Maintenance
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Contracts Manager position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in managing repairs and maintenance teams, particularly in social housing. Use specific examples that demonstrate your ability to meet quality standards and manage budgets effectively.
Showcase Your Leadership Skills: Since the role involves leading a team of supervisors and trades, make sure to showcase your leadership skills. Provide examples of how you've successfully managed teams, resolved conflicts, and improved service delivery in past roles.
Tailor Your Cover Letter: Write a personalized cover letter that addresses the specific needs of the company. Mention your understanding of their values and how you can contribute to their goals, especially in terms of customer satisfaction and compliance with regulations.
How to prepare for a job interview at CV Library
✨Understand the Role
Make sure you have a clear understanding of the Contracts Manager position and its responsibilities. Familiarize yourself with the key functions such as managing reactive repairs, maintaining quality standards, and ensuring customer satisfaction.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your ability to lead a team effectively. Discuss how you've managed supervisors and trades in previous roles, focusing on how you ensured high-quality service delivery.
✨Highlight Your Problem-Solving Abilities
Be ready to discuss specific instances where you've dealt with complaints or escalations, particularly in relation to disrepairs or Environmental Health Notices. Show how you approached these challenges and what the outcomes were.
✨Discuss Financial Management Experience
Since managing a maintenance budget is crucial for this role, prepare to talk about your experience with budget management. Highlight how you've authorized spending while maximizing cost-effectiveness in past positions.
