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- Tasks: Diagnose and repair coffee and vending machines while providing top-notch customer service.
- Company: Join Marble Talent, a leading engineering recruitment specialist dedicated to your success.
- Benefits: Enjoy a company van, fuel card, phone, 21 days holiday, and a pension scheme.
- Why this job: Be the face of our business, travelling across the Midlands and making customers happy with great coffee.
- Qualifications: 2+ years experience with coffee or vending machines and a full UK driving licence required.
- Other info: Full training provided on individual machine models; Monday to Friday schedule.
Field Service Engineer – Bean to Cup Coffee & Vending Machines
Location: Birmingham, Leicestershire & Warwickshire
Salary: £29,000 - £32,000 + Bonus Scheme
Job Type: Full-time, Permanent
Are you a hands-on problem solver with a passion for great coffee and top-tier service? We’re on the lookout for an experienced Field Service Engineer to join our dynamic team. You'll be the face of our business, delivering on-site support and ensuring our coffee and vending machines keep brewing happiness across the Midlands.
Your Role: As a Field Service Engineer, you’ll:
- Diagnose and repair bean-to-cup coffee and vending machines at client sites
- Provide first-class customer service with a professional and friendly approach
- Travel across Birmingham, Leicestershire & Warwickshire – so living nearby is essential
- Communicate effectively with clients and internal teams
- Use our handheld system to manage call-outs and parts ordering
- Maintain a clean and positive company image at all times
What We’re Looking For:
- 2+ years’ experience working with coffee or vending machines.
- Strong background in electrical/electronic/plumbing equipment.
- Previous experience in the water, coffee, vending, or gaming industries is a plus.
- A self-starter with a positive attitude and problem-solving mindset.
- Full UK Driving Licence (required).
What You’ll Get:
- Company van + fuel card
- Company phone
- 21 days holiday + bank holidays
- Company pension scheme
- Full training on individual machine models
- Monday to Friday schedule
About Marble Talent: As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers placed at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates.
Coffee & Vending Engineer employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coffee & Vending Engineer
✨Tip Number 1
Familiarise yourself with the specific coffee and vending machines that the company uses. Understanding the technical aspects and common issues of these machines will give you an edge during interviews and show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the coffee and vending industry. Attend local events or join online forums to connect with others who work in this field. This can lead to valuable insights and potentially even referrals for the position.
✨Tip Number 3
Prepare to discuss your problem-solving experiences in detail. Think of specific examples where you've successfully diagnosed and repaired equipment, as this will demonstrate your hands-on skills and ability to handle challenges effectively.
✨Tip Number 4
Showcase your customer service skills during the interview process. Since you'll be the face of the company, emphasise your ability to communicate effectively and maintain a positive image while interacting with clients.
We think you need these skills to ace Coffee & Vending Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with coffee and vending machines. Emphasise any hands-on problem-solving skills and customer service experience, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and your technical expertise. Mention specific experiences where you successfully diagnosed and repaired equipment, and how you provided excellent customer service.
Highlight Relevant Skills: In your application, clearly outline your skills related to electrical, electronic, or plumbing equipment. If you have experience in the water, coffee, vending, or gaming industries, make sure to include that as well.
Show Enthusiasm: Convey your enthusiasm for the role and the company in your application. Mention why you want to work with them specifically and how you can contribute to their mission of delivering top-tier service.
How to prepare for a job interview at CV-Library
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and vending machines during the interview. Share any personal experiences or stories that highlight your love for great coffee, as this will resonate well with the interviewers.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific examples of how you've diagnosed and repaired equipment in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your hands-on problem-solving abilities.
✨Highlight Customer Service Experience
Since you'll be the face of the company, it's crucial to demonstrate your customer service skills. Share instances where you provided exceptional service, resolved conflicts, or built strong relationships with clients.
✨Familiarise Yourself with the Area
As the role involves travelling across Birmingham, Leicestershire, and Warwickshire, it’s beneficial to know the area well. Mention any relevant local knowledge during the interview to show you're prepared and can navigate efficiently.
