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- Tasks: Manage website projects from start to finish, ensuring client satisfaction and quality delivery.
- Company: Join a respected organization focused on client success and high standards in project management.
- Benefits: Earn a base salary of £32,000 with potential bonuses up to £45,000 in a supportive team environment.
- Why this job: This role offers a chance to grow your career while making a real impact for clients.
- Qualifications: 3+ years in project coordination, strong client skills, and attention to detail are essential.
- Other info: Work hybrid with two days in Central London and represent the company at industry events.
The predicted salary is between 32000 - 45000 £ per year.
Client Relationship and Website Project Manager
Location: Hybrid – Remote with two days a week in Central London
Salary: £32,000 base, with On-Target Earnings (OTE) up to £45,000
Employment Type: Full-Time
About the Role
Are you a proactive, detail-focused individual with a flair for project management and client communication? This role is your chance to work with a high-performing team, helping clients achieve exceptional results while managing website delivery projects to the highest standards.
As the Client Relationship and Website Project Manager, you’ll oversee every stage of website creation and delivery, acting as a trusted guide for clients throughout the process. From content uploads to quality checks, you’ll ensure everything runs smoothly, exceeds expectations, and meets rigorous standards.
This role combines project management, client interaction, and technical understanding in a fast-paced, rewarding environment. You’ll be working with clients who value professionalism and attention to detail, ensuring their goals are realised with precision and care.
Key Responsibilities
- Manage website delivery projects from start to finish, ensuring deadlines are met and clients are delighted with the outcome.
- Serve as the primary point of contact for clients during the website build phase, providing clear communication and reassurance.
- Conduct thorough quality control checks on website content and functionality before and after launch.
- Collaborate with design and development teams to address any issues or refine project workflows.
- Maintain accurate documentation of workflows and implement improvements to optimise delivery processes.
- Oversee billing for website updates and projects, liaising with the accounts team to ensure accuracy.
- Represent the company at industry events in the UK.
- Communicate professionally via phone and video calls to maintain excellent client relationships.
What You’ll Need
This role is ideal for someone with experience in project coordination within a digital or creative environment who is looking for a client-focused position.
Essential Experience
- At least 3 years’ experience in project coordination or management, preferably within a creative or digital agency.
- Strong client interaction skills with a proven ability to manage expectations and build positive relationships.
- Demonstrated attention to detail and quality assurance in previous roles, ensuring high standards are consistently met.
- Exceptional time and task management skills, with experience handling multiple projects and meeting deadlines.
Required Skills
- Excellent written and verbal communication skills in English.
- A meticulous eye for detail, with experience proofreading and ensuring content accuracy.
- An ability to explain technical concepts in a clear and approachable way.
- Familiarity with website design principles, WordPress, and basic Adobe Photoshop skills.
- Positive, problem-solving mindset, with the ability to take initiative and manage challenges confidently.
What’s in it for You?
- A base salary of £32,000 with the opportunity to achieve up to £45,000 through performance-based bonuses.
- A supportive, collaborative team environment where client satisfaction is at the heart of what we do.
- The chance to represent a well-respected organisation at industry events and develop your career in website project management.
How to Apply
If you’re ready to bring your expertise and enthusiasm to a role that values client satisfaction and high standards, we’d love to hear from you. Please send your CV outlining your relevant experience and what excites you about this opportunity.
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Client Experience and Website Project Manager employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Experience and Website Project Manager
✨Tip Number 1
Make sure to highlight your project management experience in digital or creative environments during your conversations. This role requires a proactive approach, so demonstrating your ability to manage multiple projects effectively will set you apart.
✨Tip Number 2
Prepare to discuss specific examples of how you've built positive client relationships in the past. Being able to share stories about managing expectations and ensuring client satisfaction will resonate well with our team.
✨Tip Number 3
Familiarize yourself with website design principles and tools like WordPress and Adobe Photoshop. Showing that you have a solid understanding of these technical aspects will demonstrate your readiness for the role.
✨Tip Number 4
Emphasize your attention to detail and quality assurance skills. Be prepared to discuss how you've ensured high standards in your previous roles, as this is crucial for managing website delivery projects successfully.
We think you need these skills to ace Client Experience and Website Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your project management experience, particularly in digital or creative environments. Emphasize your client interaction skills and any relevant technical knowledge, such as familiarity with WordPress and Adobe Photoshop.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Discuss specific experiences where you successfully managed projects and maintained client relationships, demonstrating your attention to detail and problem-solving abilities.
Showcase Relevant Experience: In your application, provide examples of past projects where you ensured high standards and met deadlines. Highlight your ability to communicate effectively with clients and teams, as well as your experience in quality assurance.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to ensure there are no errors. This is crucial for demonstrating your meticulous attention to detail, which is essential for the role.
How to prepare for a job interview at CV-Library
✨Showcase Your Project Management Skills
Be prepared to discuss specific projects you've managed in the past. Highlight your ability to meet deadlines, manage client expectations, and ensure quality control throughout the project lifecycle.
✨Demonstrate Client Interaction Experience
Share examples of how you've built positive relationships with clients. Emphasize your communication skills and how you’ve reassured clients during challenging phases of a project.
✨Highlight Attention to Detail
Discuss your meticulous approach to quality assurance. Provide instances where your attention to detail made a significant difference in the outcome of a project or client satisfaction.
✨Familiarity with Technical Concepts
Be ready to explain technical concepts related to website design and management. Show that you can communicate these ideas clearly and effectively, making them accessible to clients who may not have a technical background.
