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For Companies At a Glance
- Tasks: Lead and inspire a dynamic team while ensuring top-notch customer experiences.
- Company: Join a financially stable business with exciting growth plans in the leisure industry.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and flexible working options.
- Why this job: This role offers hands-on experience, career development, and a fun work environment.
- Qualifications: Must have 12 months of management experience in a fast-paced, customer-facing role.
- Other info: Receive free bowling/golf vouchers and contribute to charity through your induction.
Are you a highly motivated and ambitious manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre.
Within our clients fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.
To be successful you should have:
- a minimum of twelve months’ management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry
- be passionate about customer service
- evidence of inspiring and developing large teams
- be willing to work nights and weekends
- have ambition for success
Join our client as an Assistant Manager, in return you’ll get:
- an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
- 40-hour contract, plus additional pay for any extra shifts you work
- the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly
- 50% off food when you are working
- optional pension plan
- 28 days holiday
- earn additional days holiday with length of service, up to five days
- one in four weekends off
- ongoing training and development, with the opportunity to fast track your career
- free bowling / golf game vouchers every month
- 30% discount off food and drink for you and up to five friends
- access to our clients Employee Assistance Programme (EAP) for you and your family
- well-being training to support you in the workplace
- opportunity to join the healthcare cash plan
- financial long service awards
- a £15 donation to Barnardo’s when you complete your induction
- enhanced maternity, paternity, adoption, and shared parental leave benefits
- flexible working, allowing you to have the perfect work life blend
Assistant General Manager employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Familiarise yourself with the company's values and culture. Understanding what they stand for will help you align your responses during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Network with current or former employees of the company. They can provide valuable insights into the role and the work environment, which can help you tailor your approach and questions during the interview.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your management skills, particularly in fast-paced environments. Highlight instances where you've successfully led teams or improved customer service.
✨Tip Number 4
Demonstrate your passion for customer service by researching industry trends and best practices. Being knowledgeable about the latest developments can set you apart and show your commitment to excellence in the role.
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your management experience in fast-paced, customer-facing environments. Emphasise any relevant achievements in the leisure, hospitality, or retail sectors to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to inspire and develop teams. Use specific examples from your past experiences to demonstrate how you meet the qualifications outlined in the job description.
Highlight Relevant Skills: In your application, clearly outline your skills related to coaching, mentoring, and financial target delivery. Mention your willingness to work nights and weekends, as this is a key requirement for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at CV-Library
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure a great experience for customers in your previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your management experience, particularly how you've inspired and developed teams. Highlight any coaching or mentoring experiences that showcase your ability to lead effectively in a fast-paced environment.
✨Understand the Business Goals
Familiarise yourself with the company's financial targets and service standards. Be ready to discuss how you can contribute to achieving these goals and improving overall operations in the centre.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your past where you successfully managed difficult customer interactions or team dynamics.
