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- Tasks: Manage import transactions and ensure timely processing for clients.
- Company: Join a leading customs brokerage firm in Norfolk, VA.
- Benefits: Enjoy competitive pay, professional growth opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team that values customer service and problem-solving skills.
- Qualifications: Must have a Customs Broker License or CCS certificate and 5+ years of experience.
- Other info: This role offers the chance to work independently while collaborating with global partners.
The predicted salary is between 43200 - 72000 £ per year.
Location: Norfolk, VA
Reports To: Brokerage Supervisor
Position Summary
To meet and exceed customer needs and expectations by ensuring successful and timely processing of customer import transactions.
Qualifications / Requirements
- Customs Broker License or CCS certificate required.
- 5+ years experience in air & ocean customhouse brokerage.
- Strong knowledge of CBP rules and regulations.
- Strong knowledge of the HTS and commodity classification.
- Strong knowledge of various transportation modes including air freight, LCL, FCL, domestic trucking, and rail movements.
- Strong analytical and conflict resolution skills.
- General knowledge of geography and international transactions related to the forwarding industry.
- Detail-oriented with strong organizational skills.
- Ability to perform and prioritize multiple tasks to meet deadlines.
- Self-motivated with the ability to work with minimal supervision.
- Proficiency in office computer skills – email, internet, Microsoft Office.
Essential Duties / Responsibilities
- Process the entire import brokerage transaction, including opening files, communicating with clients and service providers, and monitoring shipments from origin to final destination.
- Coordinate transportation with overseas agents and domestic partners.
- Resolve transportation and brokerage issues, including handling claims and acting as an intermediary between trucking, international providers, airlines, steamship lines, Customs, and other agencies.
- Provide prompt, courteous, and proactive customer service.
- Ensure prompt billing to customers.
- Seek opportunities to promote the company and generate additional business.
Note: This description outlines the general nature and levels of work performed. It is not exhaustive and does not constitute a contract or promise of employment.
Senior Customs Broker employer: CV International
Contact Detail:
CV International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customs Broker
✨Tip Number 1
Network with professionals in the customs brokerage field. Attend industry events, join relevant online forums, and connect with people on LinkedIn who are already working in similar roles. This can help you gain insights into the job market and potentially lead to referrals.
✨Tip Number 2
Stay updated on the latest CBP rules and regulations as well as changes in international trade policies. Subscribe to industry newsletters or follow relevant blogs to ensure you have the most current knowledge, which can set you apart during interviews.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to scenarios related to conflict resolution and analytical problem-solving. Think of specific examples from your past experience that demonstrate your skills in these areas.
✨Tip Number 4
Familiarise yourself with StudySmarter's values and mission. Understanding our company culture will not only help you tailor your approach but also show your genuine interest in being part of our team when you apply through our website.
We think you need these skills to ace Senior Customs Broker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customs brokerage, particularly your 5+ years in air and ocean customhouse brokerage. Emphasise your Customs Broker License or CCS certificate prominently.
Craft a Strong Cover Letter: In your cover letter, address how your strong knowledge of CBP rules and regulations aligns with the company's needs. Use specific examples from your past experiences to demonstrate your analytical and conflict resolution skills.
Showcase Relevant Skills: Clearly outline your proficiency in various transportation modes and your ability to manage multiple tasks. Mention your detail-oriented nature and organisational skills, as these are crucial for the role.
Proofread Your Application: Before submitting, thoroughly proofread your application for any errors. A polished application reflects your attention to detail, which is essential for a Senior Customs Broker.
How to prepare for a job interview at CV International
✨Showcase Your Expertise
Make sure to highlight your Customs Broker License or CCS certificate during the interview. Discuss your 5+ years of experience in air and ocean customhouse brokerage, and be prepared to provide specific examples of how you've successfully navigated CBP rules and regulations.
✨Demonstrate Analytical Skills
Prepare to discuss situations where your strong analytical skills helped resolve conflicts or issues in customs transactions. Use real-life examples to illustrate your problem-solving abilities, especially in relation to transportation modes and commodity classification.
✨Emphasise Organisational Skills
Since the role requires managing multiple tasks and deadlines, be ready to explain how you prioritise your workload. Share strategies you use to stay organised and detail-oriented, especially when processing import brokerage transactions.
✨Customer Service Focus
Highlight your commitment to providing excellent customer service. Be prepared to share examples of how you've proactively addressed client needs and resolved issues, ensuring a smooth process from shipment origin to final destination.
