Monenti Partners in central London seeks a Head of Client Support. You will shape the strategy, set service standards and drive continuous improvement within the client support function.
Lead and mentor the team, oversee the work queue and apply risk-based controls to deliver exceptional service for clients. You will start with hands-on involvement in complex financial-planning work and progressively scale the function through clear standards, delegation and a capable team.
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Head of Client Support & Service Excellence (Hybrid) employer: CV Elite Ltd
Austyn Smith Associates is an exceptional employer, offering a supportive and collaborative work culture that fosters professional growth and development. Located in the picturesque town of Beaconsfield, employees benefit from a strong mentorship programme, hands-on experience with clients, and the opportunity to build meaningful relationships in the financial sector. With a commitment to excellence and employee well-being, this independent firm stands out as a rewarding place to advance your career in financial advising.