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For Companies At a Glance
- Tasks: Support sales growth by engaging with customers and processing orders efficiently.
- Company: Join a friendly building services company in Leatherhead with a supportive team.
- Benefits: Earn up to £35,000, enjoy career development, and benefit from on-site parking.
- Why this job: Make a real impact in a dynamic environment while building strong customer relationships.
- Qualifications: Experience in sales support or customer service, with strong communication skills.
- Other info: Opportunity for career growth in a well-established company.
The predicted salary is between 28000 - 42000 £ per year.
Sales Support Specialist
Location: Leatherhead, Surrey (prepared to travel to Redhill)
Salary: Up to £35,000 per annum (dependent on experience)
Industry: Building Services
Are you an enthusiastic and organised individual with a passion for delivering exceptional customer service and supporting sales growth? Join a well-established and growing building services company in Leatherhead as a Sales Support Specialist.
This is a fantastic opportunity to become an integral part of a friendly and supportive team, where your contribution will directly impact the success and profitability of the business.
Key Responsibilities
- Open new customer accounts and ensure they are nurtured and developed profitably.
- Engage with customers both face-to-face and over the phone, building strong and lasting relationships.
- Accurately process incoming orders on the system in a timely and efficient manner.
- Provide competitive and tailored quotes to meet customer needs.
- Maximise sales opportunities by promoting relevant add-on products and services.
- Make proactive sales calls to re-engage lapsed accounts and reach out to potential new customers during quieter trading periods.
- Liaise effectively with the warehouse team to ensure accurate and timely delivery of products.
- Collaborate regularly with external sales teams and credit control to maintain smooth and effective operations.
- Take on additional duties as required, in line with your skills and capabilities.
What We’re Looking For
- Previous experience in a sales support, customer service, or internal sales role (ideally within building services or a related industry).
- Strong communication skills and a confident telephone manner.
- A proactive and solution-focused mindset.
- Excellent attention to detail and accuracy in data entry and order processing.
- Ability to work collaboratively with internal teams and build rapport with customers.
- Organised, adaptable, and capable of managing multiple tasks in a busy environment.
What We Offer
- Competitive salary up to £35,000 (depending on experience)
- Full-time, permanent position based in Leatherhead, moving eventually to Redhill.
- Friendly and supportive working environment
- Career development opportunities within a growing company
- On-site parking and other benefits
If you’re ready to take the next step in your career and thrive in a dynamic and customer-focused environment, we’d love to hear from you. Apply today and be part of our success story!
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Sales Support employer: CV Bay
Contact Detail:
CV Bay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support
✨Tip Number 1
Network like a pro! Reach out to your connections in the building services industry and let them know you're on the hunt for a Sales Support role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, and think about how your experience aligns with their needs. Practise common interview questions and be ready to showcase your customer service skills and proactive mindset.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your commitment to joining their team.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it gives you a chance to stand out from the crowd and show your genuine interest in the position.
We think you need these skills to ace Sales Support
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for customer service shine through in your application. We want to see that you're not just looking for a job, but that you're genuinely excited about the opportunity to support sales growth and make a difference in our team.
Tailor Your CV: Make sure your CV highlights relevant experience in sales support or customer service. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements and how they relate to the role.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Sales Support Specialist role. Be sure to mention specific examples of how you've built strong customer relationships and supported sales in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at CV Bay
✨Know Your Stuff
Before the interview, make sure you understand the company and its services. Familiarise yourself with their customer base and the building services industry. This will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Communication Skills
Since strong communication is key for a Sales Support Specialist, practice articulating your thoughts clearly. Prepare examples of how you've successfully engaged with customers in the past, whether face-to-face or over the phone, to demonstrate your ability to build relationships.
✨Be Proactive and Solution-Focused
During the interview, highlight your proactive approach to problem-solving. Share specific instances where you identified opportunities to improve customer satisfaction or sales processes. This will show that you’re not just reactive but can also drive positive change.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about the team dynamics, the company's growth plans, or how success is measured in the Sales Support role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
