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- Tasks: Diagnose faults, install devices, and provide customer training in a dynamic field role.
- Company: Join a respected technology solutions provider with a strong reputation.
- Benefits: Competitive salary, bonus, generous holiday, and ongoing training opportunities.
- Why this job: Be the face of the business and make a real impact on customer satisfaction.
- Qualifications: Strong networking knowledge and previous experience in production print services.
- Other info: Fast-paced environment perfect for problem-solvers who love variety.
The predicted salary is between 20400 - 34000 £ per year.
Location: Field Based – North West – Greater Manchester / Lancashire / North Wales
Employer: CV Bay Ltd (Recruiting on behalf of a leading technology solutions provider)
CV Bay are looking for a Production Print Service Technician to join a well‑established and respected technology solutions provider. In this field‑based role, you’ll be the face of the business on customer sites, delivering expert technical support and ensuring high‑end production print equipment performs at its best.
Your responsibilities will include:
- Diagnosing and resolving technical faults
- Installing and networking PPD devices
- Providing customer training to help users get the most from their equipment
- Working collaboratively with the wider service team to meet SLAs and performance targets
- Using tablets, laptops and diagnostic tools to support continuous service improvement
- Keeping your skills sharp through ongoing training, including hands‑on, computer‑based and occasional residential courses
This is a fast‑paced, varied role where no two days look the same, perfect for someone who thrives on problem‑solving and delivering exceptional customer service.
Skills required:
- Strong networking knowledge
- Controller and colour profile experience
- Understanding of operating systems
- Excellent customer communication skills
- Previous experience in a Production Print Service Technician role
Package: Up to £34,000, 10% bonus, 26 days holiday +
PPD / Print Production Field Service Engineer in London employer: CV Bay
Contact Detail:
CV Bay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PPD / Print Production Field Service Engineer in London
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and scenarios related to the Production Print Service Technician role. This will boost your confidence and help you articulate your skills effectively.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace PPD / Print Production Field Service Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Production Print Service Technician role. Highlight your relevant experience, especially in diagnosing technical faults and customer communication. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch, so let your personality come through!
Showcase Your Technical Skills: Since this role involves a lot of technical work, make sure to showcase your networking knowledge and experience with PPD devices. We want to know how you've used these skills in previous roles, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at CV Bay
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to production print equipment. Be ready to discuss your experience with diagnosing faults and installing devices, as well as any specific networking knowledge you have. This will show that you're not just familiar with the role but genuinely passionate about it.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples of how you've delivered exceptional service in the past. Think about times when you resolved issues or trained users effectively. This will demonstrate your ability to communicate well and build relationships with clients.
✨Be Ready for Problem-Solving Scenarios
Expect some situational questions where you'll need to showcase your problem-solving skills. Prepare by thinking of specific challenges you've faced in previous roles and how you overcame them. This will highlight your ability to think on your feet and adapt to fast-paced environments.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or the types of projects you might work on. This shows your interest in the role and helps you gauge if the company is the right fit for you.
