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- Tasks: Maintain and repair office print technology while ensuring top-notch customer satisfaction.
- Company: Established provider of office technology solutions with a focus on exceptional service.
- Benefits: Up to £32,000 salary, 23 days holiday, pension, car, and tools provided.
- Why this job: Join a dynamic team and make a real difference in customer support and technology.
- Qualifications: Experience in servicing MFD hardware and strong technical support skills.
- Other info: Field-based role with opportunities for growth in a supportive environment.
A well-established provider of office technology solutions is seeking an experienced Field Service Engineer to support customers across South Lincolnshire / Peterborough / West Norfolk. The organisation delivers high-quality print and document solutions to businesses across the region and is committed to exceptional service, long-term partnerships, and reliable technical support.
Role Overview
This is a full-time field-based position supporting a diverse customer base, including SME, Corporate, and Education environments. You will be responsible for the maintenance, repair, and optimisation of office print technology, ensuring minimal downtime and a consistently high level of customer satisfaction.
Key Responsibilities
- Service, repair, and maintain Develop / Konica Minolta MFD hardware
- Perform preventative maintenance to maximise device uptime
- Diagnose and resolve technical issues efficiently
- Provide clear, professional technical support to end users
- Deliver excellent customer service and maintain strong client relationships
- Ensure all work is completed to high standards and within agreed SLAs
Package
- Up to £32,000
- 23 days holiday + BH
- Pension
- Car + fuel card
- Tools / phone
Photocopier Field Service Engineer in Peterborough employer: CV Bay Ltd
Contact Detail:
CV Bay Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Photocopier Field Service Engineer in Peterborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the office technology sector. Attend local events or join online forums where you can meet potential employers and other engineers. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with specific MFDs or troubleshooting techniques, make sure to highlight these in conversations. Bring along examples of past successes when you chat with potential employers to really impress them.
✨Tip Number 3
Don’t just apply, engage! When you find a role that excites you, reach out directly through our website. A quick message expressing your enthusiasm can set you apart from the crowd and show that you’re genuinely interested in the position.
✨Tip Number 4
Prepare for the interview like it’s a technical challenge! Brush up on common issues faced in the field and think about how you’d solve them. Being ready to discuss real-world scenarios will demonstrate your expertise and problem-solving skills to potential employers.
We think you need these skills to ace Photocopier Field Service Engineer in Peterborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with MFDs and any relevant technical skills. We want to see how you can bring value to our team!
Showcase Your Customer Service Skills: Since this role involves a lot of customer interaction, emphasise your ability to provide excellent service. Share examples of how you've maintained strong client relationships in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key skills stand out.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates from us!
How to prepare for a job interview at CV Bay Ltd
✨Know Your Tech
Familiarise yourself with the specific photocopier and MFD models you'll be working with. Brush up on their features, common issues, and maintenance procedures. This will show your potential employer that you're not just a technician, but someone who understands the technology inside out.
✨Customer Service is Key
Since this role involves a lot of client interaction, prepare to discuss how you handle customer service situations. Think of examples where you've gone above and beyond to ensure customer satisfaction. This will highlight your commitment to maintaining strong client relationships.
✨Problem-Solving Skills
Be ready to demonstrate your diagnostic skills. You might be asked to troubleshoot a common issue during the interview. Practise explaining your thought process clearly and logically, as this will showcase your ability to resolve technical problems efficiently.
✨Show Enthusiasm for Learning
The field of office technology is always evolving. Express your eagerness to learn about new products and technologies. Mention any relevant training or certifications you've pursued, as this shows that you're proactive and committed to professional development.
