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- Tasks: Support and optimise specialist production equipment across customer sites.
- Company: Dynamic company focused on delivering exceptional service in a fast-paced environment.
- Benefits: Competitive salary, generous holiday, private healthcare, and pension scheme.
- Why this job: Join a team that values problem-solving and customer satisfaction while travelling across the UK.
- Qualifications: Technical college qualification and 1-3 years' experience in service environments.
- Other info: Flexible shifts and opportunities for training in Europe.
The predicted salary is between 31000 - 40000 £ per year.
Location: Must reside within 1 hour of site – Norfolk
Travel: UK-wide as required, plus occasional European travel for training
Role Overview
We are seeking a skilled Site Service Technician to support the performance, uptime and reliability of specialist production equipment across customer sites. You will complete expert-level product training and deliver a full range of onsite services including installation, troubleshooting, break‑fix repairs, preventative maintenance, performance optimisation and operator training. This role is ideal for someone who thrives in a fast‑paced technical environment, enjoys problem‑solving, and takes pride in delivering exceptional customer service.
Duties
- Service technical college qualification preferred.
- 1-3 years' experience in a break-fix service environment.
- Clean and safe driving record.
- Intermediate experience with Microsoft Office, Salesforce and service management applications.
- Completion of personality and technical competency assessments.
Additional Requirements
- Flexibility to work the shift pattern and provide additional cover when needed.
- Willingness to travel across the UK and occasionally within Europe for training.
- Must live within one hour of the site.
Package
- OTE £51,668.00
- 17.5 shifts of holiday
- Employee Assistance Program from day 1
- Contributory pension scheme up to 6%
- Life insurance
- Private Health care after 2 years' service
- Free Eye and eyesight tests
- Long Service Awards
- Free on-site parking
Industrial Service Engineer in Norfolk employer: CV Bay Ltd
Contact Detail:
CV Bay Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Industrial Service Engineer in Norfolk
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your problem-solving skills. Think of specific examples from your experience that highlight your technical expertise and customer service abilities.
✨Tip Number 3
Don’t just apply and wait! Follow up with a friendly email or call to express your enthusiasm for the role. It shows initiative and keeps you on their radar.
✨Tip Number 4
Check out our website for the latest job openings and apply directly. We love seeing candidates who are proactive and genuinely interested in joining our team!
We think you need these skills to ace Industrial Service Engineer in Norfolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in service environments, especially any work with production equipment. We want to see how your skills match the role of an Industrial Service Engineer!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We love candidates who can think on their feet and deliver exceptional customer service!
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get straight to the point about why you’re a great fit for the role and what you can bring to our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role of Industrial Service Engineer.
How to prepare for a job interview at CV Bay Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to industrial print equipment. Be ready to discuss your experience with troubleshooting and maintenance, as well as any specific tools or software you've used, like Salesforce or service management applications.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about times when you had to think on your feet or come up with innovative solutions to technical issues. This will demonstrate your ability to thrive in a fast-paced environment.
✨Customer Service is Key
Since this role involves delivering exceptional customer service, be ready to share experiences where you went above and beyond for a client. Highlight your communication skills and how you ensure customer satisfaction, especially during onsite visits.
✨Flexibility and Travel Readiness
Be prepared to discuss your willingness to travel across the UK and occasionally to Europe for training. Show that you're adaptable and can handle the shift patterns required for the job, as this will reflect your commitment to the role.