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For Companies At a Glance
- Tasks: Lead soft services operations and drive client satisfaction across multiple sites.
- Company: Join a leading facilities management company known for exceptional service.
- Benefits: Competitive salary, car allowance, performance bonus, and career progression.
- Why this job: Make a real impact in a dynamic environment focused on innovation and sustainability.
- Qualifications: Proven senior management experience in soft services or facilities management.
- Other info: Be part of a people-first culture with genuine growth opportunities.
We’re seeking an experienced and strategic Regional Director to lead soft services operations across multiple sites in London. This is an exciting opportunity to join a leading facilities management company known for delivering exceptional service, operational excellence, and sustainable solutions to a diverse client base. As the Regional Director, you’ll be responsible for the overall performance, growth, and client satisfaction across a portfolio of soft services contracts.
Key Responsibilities
- Provide strategic leadership and direction to a regional soft services team.
- Manage P&L for the region, ensuring strong financial performance and contract compliance.
- Build and maintain excellent relationships with clients, driving customer satisfaction and contract retention.
- Ensure delivery of all services to agreed SLAs and KPIs.
- Lead, motivate, and develop operational managers to achieve business goals.
- Identify opportunities for growth, innovation, and continuous improvement.
- Promote a strong safety, sustainability, and people-first culture across all sites.
About You
To succeed in this role, you’ll need:
- Proven experience in senior management within soft services or facilities management.
- Strong commercial and financial acumen, with experience managing large regional portfolios.
- Excellent leadership and communication skills.
- Ability to build trusted relationships with clients and internal teams.
- Knowledge of industry standards, health & safety, and compliance.
- A passion for operational excellence and continuous improvement.
Why Join Us?
- Work with a market-leading FM organisation with national presence.
- Competitive salary, car allowance, and performance-related bonus.
- Genuine opportunities for career progression and professional development.
- Be part of a company that values innovation, sustainability, and people.
How to Apply
If you’re a driven and experienced Regional Director with a background in soft services and facilities management, we’d love to hear from you. Apply now with your CV or contact our recruitment team for a confidential discussion.
Regional Director in London employer: CV Bay Ltd
Contact Detail:
CV Bay Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Director in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for a Regional Director role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to soft services and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share specific examples of how you've motivated teams, managed P&L, and built client relationships. This is your chance to demonstrate that you’re the strategic leader they need!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates who are eager to join our team and make a difference in the facilities management world.
We think you need these skills to ace Regional Director in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership roles and any relevant achievements in facilities management to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Regional Director role. Share specific examples of how you've driven client satisfaction and operational excellence in previous positions.
Showcase Your Financial Acumen: Since managing P&L is key for this role, don’t forget to include any relevant financial management experience. We want to see how you’ve successfully handled budgets and improved financial performance in your past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at CV Bay Ltd
✨Know Your Numbers
As a Regional Director, you'll need to demonstrate strong financial acumen. Brush up on your P&L management skills and be ready to discuss how you've driven financial performance in previous roles. Prepare specific examples of how you've managed budgets and improved profitability.
✨Showcase Your Leadership Style
Leadership is key for this role, so think about your approach to managing teams. Be prepared to share stories that highlight your ability to motivate and develop operational managers. Discuss how you’ve built a positive culture and achieved business goals through effective leadership.
✨Client Relationships Matter
Building and maintaining client relationships is crucial. Think of instances where you've successfully retained clients or improved customer satisfaction. Be ready to explain your strategies for fostering trust and collaboration with clients and internal teams.
✨Emphasise Continuous Improvement
This role requires a passion for operational excellence. Prepare to discuss how you've identified opportunities for growth and innovation in past positions. Share examples of initiatives you've led that resulted in improved service delivery or compliance with industry standards.
