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- Tasks: Diagnose and resolve technical faults in Multi-Functional Devices while providing user training.
- Company: Join a well-established service team in Leicestershire with a focus on innovation.
- Benefits: Competitive salary, generous holiday, mental health days, and discounts on tech and leisure.
- Why this job: Make a real impact by helping clients maximise their device capabilities.
- Qualifications: Hands-on experience with MFDs and a full clean UK driving licence.
- Other info: Ongoing training and excellent career growth opportunities await you.
The predicted salary is between 21000 - 36000 £ per year.
Field Service Technician - Multi-Functional Devices (Copier/MFD)
Location: Leicestershire
Requirements: Full clean UK driving license essential
Are you a skilled Field Service Engineer with hands-on experience in servicing and networking Multi-Functional Devices (MFDs)? We're looking for a proactive technician to join a well-established service team supporting clients across Leicestershire.
What You'll Be Doing:
- Responding to service calls promptly and professionally, diagnosing and resolving technical faults
- Installing and networking MFDs at customer sites, ensuring full functionality and client satisfaction
- Providing user training and guidance to help customers maximise device capabilities
- Completing repairs safely and in line with manufacturer and H&S standards
- Maintaining accurate service records and using tech tools (tablet/laptop) to enhance service delivery
- Managing car/walking stock to required levels
- Supporting other service teams when needed and contributing to team meetings
- Participating in ongoing training and development, including online modules and occasional residential courses
Benefits Package:
- Salary up to £31,500 (base + bonus)
- 26 days holiday + bank holidays, with the option to purchase additional days
- Access to award-winning learning content and development programmes
- Enhanced family leave and life assurance options
- One paid day off for mental health and another for volunteering
- Generous pension scheme with investment options
- Discounts on technology, dining, and leisure activities
- 24/7 independent employee assistance programme for you and your immediate family
How to Apply:
Click the link below to submit your CV for consideration.
If you are currently seeking a Photocopier position, please send us a copy of your CV via the link below or call our mainline on (phone number removed) and ask for Nicola Foxall who will give you a call for a confidential chat.
CV Bay Ltd are a UK based Engineering recruitment company with teams specialised in recruiting for the Engineering sector and have a range of Print production roles in this sector.
Photocopier Field Service Engineer in Leicester employer: CV Bay Ltd
Contact Detail:
CV Bay Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Photocopier Field Service Engineer in Leicester
✨Tip Number 1
Get to know the company before your interview! Research their values, recent projects, and any news. This will help us tailor our answers and show genuine interest.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. The more comfortable we are, the better we’ll perform when it counts.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking about team dynamics or training opportunities shows we’re keen and engaged. Plus, it helps us figure out if it’s the right fit.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can set us apart from other candidates. It shows appreciation and keeps us fresh in their minds.
We think you need these skills to ace Photocopier Field Service Engineer in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your hands-on experience with Multi-Functional Devices and any relevant technical skills. We want to see how you can bring value to our team!
Showcase Your Problem-Solving Skills: In your application, emphasise your ability to diagnose and resolve technical faults. We love proactive technicians who can think on their feet, so share examples of how you've tackled challenges in the past.
Keep It Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through. A friendly tone can make your application stand out, showing us that you’d fit right into our well-established service team.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at CV Bay Ltd
✨Know Your Tech
Make sure you brush up on your knowledge of Multi-Functional Devices (MFDs) before the interview. Be ready to discuss specific models you've worked with and any technical issues you've resolved. This shows you're not just familiar with the devices but also confident in your troubleshooting skills.
✨Showcase Your Customer Service Skills
As a Field Service Engineer, you'll be interacting with clients regularly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to ensure client satisfaction, as this will highlight your proactive approach.
✨Demonstrate Your Team Spirit
This role involves supporting other service teams and contributing to team meetings. Be ready to share experiences where you've collaborated effectively with colleagues. Highlighting your ability to work well in a team will show that you're a good fit for their established service team.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, ongoing training opportunities, and how success is measured in this role. This not only shows your interest in the position but also helps you determine if it's the right fit for you.
