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For Companies At a Glance
- Tasks: Manage cleaning contracts and build strong client relationships across Humber and Leeds.
- Company: Stable and growing facilities management business with a focus on operational excellence.
- Benefits: Competitive salary, car allowance, and autonomy in managing your accounts.
- Why this job: Be hands-on and make a real impact in delivering high-quality services.
- Qualifications: Experience in account management within cleaning or facilities management is essential.
- Other info: Enjoy a dynamic role with opportunities for growth and development.
Facilities Management - Cleaning
Location: Humber & Leeds
Salary: £35,000 + £4,500 Car Allowance
Sector: Facilities Management
About the role
We’re looking for a hands-on Account Manager with solid experience in facilities management cleaning contracts to oversee sites across the Humber and Leeds region. This is a genuinely operational role — ideal for someone who’s not afraid to roll up their sleeves, get into the detail, and be visible on-site.
You’ll be responsible for managing client relationships, supervisors, and cleaning operatives, ensuring service delivery is consistently high and contracts run smoothly day to day.
Key Responsibilities
- Manage a portfolio of commercial cleaning contracts across the Humber and Leeds
- Act as the main point of contact for clients, building strong, long-term relationships
- Lead, support, and develop site supervisors and cleaning operatives
- Ensure cleaning standards, KPIs, and SLAs are met (and exceeded)
- Carry out regular site audits and quality checks
- Handle staffing levels, absence management, and recruitment where required
- Resolve issues quickly and professionally — from service delivery to client concerns
- Maintain compliance with health & safety, COSHH, and company procedures
- Get involved in the nitty-gritty operational detail when needed
About You
- Proven experience as an Account Manager / Contracts Manager within cleaning or facilities management
- Comfortable managing multiple sites and teams
- A strong communicator who can manage both clients and frontline staff effectively
- Highly organised, proactive, and solutions-focused
- Happy to be hands-on and site-based, not desk-bound
- Full UK driving licence (essential)
What’s on Offer
- £35,000 basic salary
- £4,500 car allowance
- A stable, growing facilities management business
- Autonomy to manage your accounts properly
- A role where operational excellence genuinely matters
Apply Now If you’re an experienced cleaning account manager who enjoys being close to the operation and delivering high-quality facilities management services, we’d love to hear from you.
Account Manager in Goole employer: CV Bay Ltd
Contact Detail:
CV Bay Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Goole
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who know about cleaning contracts. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Get hands-on! If you can, visit potential employers' sites or attend industry events. Showing up and being visible can make a huge difference in how you're perceived as a candidate.
✨Tip Number 3
Prepare for interviews by brushing up on your operational knowledge. Be ready to discuss how you’ve managed client relationships and resolved issues in the past. We want to see that you can handle the nitty-gritty!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Account Manager in Goole
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in facilities management and cleaning contracts. We want to see how your skills match the role, so don’t be shy about showcasing your hands-on experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Account Manager role. Share specific examples of how you've built client relationships and managed teams effectively.
Showcase Your Communication Skills: As an Account Manager, strong communication is key. In your application, demonstrate how you’ve successfully managed client expectations and resolved issues. We love seeing real-life examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at CV Bay Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of facilities management, especially in cleaning contracts. Be ready to discuss specific examples from your past experience that demonstrate your ability to manage multiple sites and teams effectively.
✨Showcase Your People Skills
As an Account Manager, you'll be the main point of contact for clients and staff. Prepare to share how you've built strong relationships in previous roles. Think of situations where you resolved conflicts or improved team dynamics — these stories will highlight your communication skills.
✨Be Hands-On
This role is all about being operationally involved. During the interview, express your willingness to roll up your sleeves and get into the nitty-gritty. Share examples of when you’ve taken a hands-on approach to ensure service delivery and quality standards were met.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific challenges, like staffing issues or client complaints. Think through potential scenarios beforehand and outline your problem-solving strategies. This will show that you're proactive and solutions-focused.
