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- Tasks: Manage daily operations, staff, and customer service at a busy site.
- Company: Join a community-focused site owned by Birmingham City Council.
- Benefits: Enjoy 25 days holiday, pension, and a discretionary bonus up to 20%.
- Why this job: Be part of a vibrant community hub and enhance your leadership skills.
- Qualifications: Experience in site management and health and safety training (NEBOSH) required.
- Other info: Flexible start times and the opportunity to work nights and weekends.
The predicted salary is between 32000 - 40000 £ per year.
Salary: GBP40–50,000 per annum. A discretionary bonus may also be payable (up to 20%) and may be calculated by the performance against Key Performance Indicators assessed through appraisal.
Benefits: 25 days / Pension / Death in Service / Laptop / Company credit card if needed / free on-site parking.
Reports to: General Manager.
Hours: Full-time 40 hours, include working 2 nights per week covering trading hours (3.30 am - 11.30 am), one in four Saturdays covering trading hours (3.30 am - 9.30 am).
We have an exciting opportunity to join a large site based in Birmingham, which is owned by Birmingham City Council and is used by thousands of people each day and is a massive part of the community.
You will oversee the daily operations of our site, ensuring efficient and effective management of resources, staff, and customer service. This role involves strategizing, implementing, and maintaining processes to enhance productivity and ensure the smooth running of the site and managing the tenants.
Key Responsibilities:- Oversee the daily operations of the wholesale market.
- Develop and implement operational policies and procedures.
- Ensure compliance with industry regulations and company standards.
- Recruit, train, and supervise a team of employees.
- Conduct regular performance reviews and provide feedback.
- Foster a positive work environment and promote teamwork.
- Manage inventory levels to ensure adequate stock without overstocking.
- Coordinate with suppliers to ensure timely delivery of goods.
- Implement inventory control systems to minimize waste and loss.
- Work closely with tenants and contractors.
- Address customer complaints and issues promptly and effectively.
- Prepare and manage operational budgets.
- Monitor financial performance and implement cost-saving measures.
- Ensure the market is clean, safe, and well-maintained.
- Coordinate maintenance and repair activities.
- Ensure compliance with health and safety regulations.
- Experience running a busy site dealing with both soft and hard services.
- Health and safety training (NEBOSH).
Facilities Operations Manager employer: CV Bay Ltd
Contact Detail:
CV Bay Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Operations Manager
✨Tip Number 1
Familiarise yourself with the specific operations of facilities management, especially in a busy environment like a wholesale market. Understanding the unique challenges and requirements of such a setting will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the facilities management sector, particularly those who have experience in managing large sites. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with health and safety regulations, especially NEBOSH training. Being able to articulate how you've implemented these standards in previous roles will demonstrate your capability for this position.
✨Tip Number 4
Showcase your leadership skills by preparing examples of how you've successfully managed teams and improved operational efficiency in past roles. This will highlight your ability to foster a positive work environment and drive performance.
We think you need these skills to ace Facilities Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management, particularly in overseeing operations and managing teams. Use specific examples that demonstrate your ability to implement policies and improve productivity.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your previous experience aligns with their needs, particularly in managing resources and ensuring compliance with regulations.
Highlight Relevant Qualifications: If you have health and safety training (like NEBOSH), make sure to mention it prominently in your application. This is crucial for the role and will set you apart from other candidates.
Showcase Leadership Skills: In your application, provide examples of how you've successfully recruited, trained, and supervised teams in the past. Emphasise your ability to foster a positive work environment and promote teamwork.
How to prepare for a job interview at CV Bay Ltd
✨Know the Operations Inside Out
Familiarise yourself with the daily operations of a facilities management role. Understand the key responsibilities listed in the job description, such as managing resources, staff, and customer service. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Highlight Relevant Experience
Be prepared to discuss your previous experience in managing busy sites, especially in both soft and hard services. Share specific examples of how you've successfully implemented operational policies or improved productivity in past roles.
✨Showcase Your Leadership Skills
As a Facilities Operations Manager, you'll be leading a team. Be ready to talk about your leadership style, how you foster teamwork, and any strategies you've used to motivate and develop your team members. Providing examples of successful performance reviews can also be beneficial.
✨Prepare for Health and Safety Questions
Given the importance of health and safety regulations in this role, brush up on your NEBOSH training and be ready to discuss how you've ensured compliance in previous positions. You might be asked to provide examples of how you've handled safety issues or improved safety standards.
