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For Companies At a Glance
- Tasks: Coordinate and schedule activities for engineers, ensuring efficient service delivery.
- Company: Established company in the Refrigeration and Air Conditioning industry with a strong client base.
- Benefits: Basic salary of £25,000 - £28,000, 28 days holiday, pension, and parking.
- Why this job: Join a dynamic team and play a key role in delivering top-notch service to well-known brands.
- Qualifications: Experience in a service desk role, excellent communication skills, and IT literacy.
- Other info: Enjoy a supportive work environment with opportunities for growth.
Basic Salary £25,000 – 28,000 / 40hr week / 28 days holiday / Pension / Parking
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
Hours 7-4 or 8-5pm
We have been established for over 70 years specialising in the Refrigeration and Air Conditioning industry, providing a first class service to our clients across the country. We are proud to supply companies such as Costa, KFC, Waitrose, Mitchell and Butlers and Premier Inn Hotels.
We are seeking a highly organised and proactive Engineer Scheduler to coordinate and schedule the activities of field and technical engineers on our catering desk. This role is critical to ensuring efficient deployment of engineering resources, timely service delivery, and optimal workload distribution. You will work closely with operations, customer service, and engineering teams to meet both internal KPIs and client expectations.
Job Role
Allocating work to the service engineers
Managing emails and telephone call enquiries for the catering desk
Ordering parts
Keeping clients up to date
Chasing up jobs and ensuring someone is assigned to them
Processing job sheets, quotes, purchase orders
Ensure administration processes work effectively Requirements
Previous experience on a service desk in the HVAC or catering industry
Great communication and customer skills
Able to work well in a team
IT literate
#REC1
Engineer Scheduler employer: CV Bay Ltd
Contact Detail:
CV Bay Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineer Scheduler
✨Tip Number 1
Network like a pro! Reach out to people in the HVAC and catering industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common interview questions your way, especially those related to scheduling and customer service. The more comfortable you are, the better you'll shine when it counts.
✨Tip Number 3
Show off your organisational skills! When you get the chance to chat with potential employers, share examples of how you've effectively managed schedules or resources in the past. It’ll make you stand out as the perfect Engineer Scheduler.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Engineer Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in scheduling and the HVAC or catering industry. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your past roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Engineer Scheduler role. Share specific examples of how you've successfully managed schedules or improved processes in previous jobs.
Show Off Your Communication Skills: Since this role involves a lot of coordination, make sure your application reflects your strong communication skills. Whether it's through your CV or cover letter, let us know how you’ve effectively communicated with teams and clients in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at CV Bay Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the HVAC and catering industry. Familiarise yourself with common terminology and processes, as well as the specific services the company provides. This will show that you're genuinely interested and ready to hit the ground running.
✨Show Off Your Organisational Skills
As an Engineer Scheduler, organisation is key. Prepare examples from your past experiences where you've successfully managed schedules or coordinated teams. Be ready to discuss how you prioritise tasks and handle multiple enquiries at once.
✨Communicate Like a Pro
Since this role involves a lot of communication, practice articulating your thoughts clearly. Think about how you would explain complex scheduling issues to both technical and non-technical team members. Good communication can set you apart from other candidates.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company's operations and the role itself. This not only shows your interest but also helps you gauge if the company culture and expectations align with what you're looking for. It’s a two-way street!
