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- Tasks: Coordinate and schedule activities for field engineers in a dynamic catering environment.
- Company: Established company with over 50 years in the commercial catering sector.
- Benefits: Basic salary of £25,000-£28,000, 33 days holiday, pension, and parking.
- Why this job: Join a proactive team and ensure efficient service delivery while developing your organisational skills.
- Qualifications: Experience in scheduling or logistics, preferably in HVAC or catering.
- Other info: Great opportunity for career growth in a supportive and collaborative environment.
The predicted salary is between 25000 - 28000 £ per year.
Service Coordinator London – North West London £30,000–£34,000 per annum | Full-time | Permanent | 40 hours per week We’re looking for a proactive and organised Service Coordinator to join a fast-paced maintenance and engineering support team. This is a key role focused on keeping field engineers efficiently scheduled while ensuring clients receive a responsive and professional service. Working closely with the Operations Lead, you’ll play a central part in managing workloads, coordinating appointments, and keeping communication flowing between engineers, customers, and internal teams. What you’ll be doing: Handling incoming calls and monitoring shared inbox communications Logging service requests and allocating jobs through the internal system Planning and adjusting engineers’ schedules to maximise productivity Keeping diaries filled several days ahead to maintain workflow efficiency Booking appointments and confirming access with customers and site contacts Monitoring job progress throughout the day and providing updates where needed Liaising with engineers daily to confirm upcoming schedules Arranging materials and parts to support successful first-time completions Assisting with basic quotations and following up on outstanding approvals Completing standard compliance documentation when required Reviewing completed jobs and arranging any necessary return visits About you: You’ll be highly organised, confident communicating with a range of people, and comfortable working in a busy, ever-changing environment. Previous experience in scheduling, coordination, or a similar operational role would be a strong advantage. Please call Alice to discuss the role in more detail. #ENG1
Engineer Scheduler employer: CV Bay Ltd
Contact Detail:
CV Bay Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineer Scheduler
✨Tip Number 1
Network like a pro! Reach out to your connections in the HVAC or catering industry. You never know who might have a lead on an Engineer Scheduler role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your scheduling and logistics knowledge. Be ready to discuss how you've managed competing priorities and ensured timely service delivery in past roles.
✨Tip Number 3
Show off your communication skills! During interviews, highlight examples of how you've kept clients updated and worked closely with teams to meet KPIs. This is key for the Engineer Scheduler position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Engineer Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in scheduling and logistics coordination, especially in the HVAC or catering industry. We want to see how your skills match up with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Engineer Scheduler role. Don’t forget to mention your organisational skills and how you can help us meet our KPIs.
Show Off Your Communication Skills: Since this role involves a lot of interaction with clients and teams, make sure to showcase your communication abilities in your application. We love candidates who can convey information clearly and effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at CV Bay Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company’s history, values, and services. Understanding their focus on commercial catering, refrigeration, and HVAC will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Scheduling Skills
Be prepared to discuss your previous experience with scheduling and logistics coordination. Bring examples of how you've effectively managed workloads and resources in past roles, especially if you’ve used scheduling software or tools.
✨Demonstrate Communication Prowess
Since this role requires excellent communication skills, think of specific instances where you’ve successfully handled customer inquiries or resolved issues. Highlight your ability to keep clients updated and manage multiple priorities without losing track.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and organisational skills. Prepare for scenarios where you might need to allocate work under pressure or deal with unexpected changes. Practising these responses can help you feel more confident during the interview.