Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Repair and maintain photocopiers while providing top-notch customer service.
- Company: Join a respected print solutions provider in South Wales.
- Benefits: Earn up to £32,000 with bonuses, a company car, and private healthcare.
- Why this job: Be part of a dynamic team delivering technical excellence and customer satisfaction.
- Qualifications: Experience with MFDs/photocopiers and strong diagnostic skills required.
- Other info: Enjoy 25 days holiday, rising to 28, and opportunities for continuous learning.
Role: Field Service Engineer - Photocopiers
Location: South Wales
Are you an experienced Field Service Engineer with MFD / photocopiers exposure? This is a superb opportunity to join a respected and forward-thinking print solutions provider, supporting a diverse client base across the South Wales region. You will be part of a professional service team known for its technical excellence and customer-first approach, delivering expert maintenance, fault diagnosis, and installations for premium print technology.
Responsibilities:
- Responding to service calls and performing repairs on MFD equipment
- Diagnosing faults and carrying out effective repairs through cleaning, adjustment, or part replacement
- Completing scheduled preventative maintenance to minimise downtime
- Installing new devices and ensuring optimal performance and customer satisfaction
- Escalating complex issues and collaborating with technical support teams
- Maintaining accurate service records and documentation
Ideal Candidate Profile:
We are looking for a confident, technically skilled engineer who thrives in a fast-paced field environment and takes pride in delivering exceptional service.
Key Skills & Experience:
- Proven experience supporting MFDs / photocopiers
- Strong fault-finding and diagnostic skills
- Excellent communication and customer service skills
- Ability to work independently and manage time effectively across multiple client sites
- A proactive mindset with a commitment to continuous learning and technical development
- Full UK driving licence
Package:
- Up to £32,000
- Bonus
- Company Car
- Mobile Phone
- Laptop
- Pension Scheme
- Private Healthcare
- 25 Days Holiday (rising to 28)
How to Apply:
Click the link below to submit your CV for consideration. If you are currently seeking a Photocopier position, please send us a copy of your CV via the link below or call our mainline and ask for Nicola Foxall who will give you a call for a confidential chat.
CV Bay Ltd are a UK based Engineering recruitment company with teams specialised in recruiting for the Engineering sector and have a range of Print roles in this sector.
Photocopier Field Service Engineer - South Wales in Cardiff employer: CV Bay Ltd
Contact Detail:
CV Bay Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Photocopier Field Service Engineer - South Wales in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering and print solutions industry. Attend local meetups or online webinars to meet potential employers and get your name out there.
✨Tip Number 2
Show off your skills! If you have experience with MFDs or photocopiers, consider creating a portfolio or a case study of your best work. This can really impress hiring managers and set you apart from the competition.
✨Tip Number 3
Prepare for the interview! Research common questions for Field Service Engineers and practice your responses. Be ready to discuss specific examples of how you've diagnosed and repaired equipment in the past.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your CV directly for the Photocopier Field Service Engineer role. Don’t miss out on this opportunity—get your application in today!
We think you need these skills to ace Photocopier Field Service Engineer - South Wales in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with MFDs and photocopiers. We want to see how your skills match the role, so don’t be shy about showcasing your technical expertise and customer service experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your proactive mindset and commitment to continuous learning – we love that!
Show Off Your Communication Skills: Since this role involves working closely with clients, make sure to demonstrate your excellent communication skills in your application. We appreciate candidates who can convey technical information clearly and effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at CV Bay Ltd
✨Know Your Tech
Brush up on your knowledge of MFDs and photocopiers before the interview. Be ready to discuss specific models you've worked with, common faults you've diagnosed, and how you’ve resolved them. This shows you're not just familiar with the equipment but also confident in your technical skills.
✨Showcase Your Customer Service Skills
Since this role emphasises a customer-first approach, prepare examples of how you've delivered exceptional service in the past. Think about times when you went above and beyond for a client or handled a difficult situation effectively. This will highlight your commitment to customer satisfaction.
✨Demonstrate Your Problem-Solving Ability
Be ready to tackle hypothetical scenarios during the interview. Practice explaining your thought process when diagnosing faults or performing repairs. This will help the interviewer see how you approach challenges and your ability to think on your feet.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s approach to service and support. Inquire about their training programmes or how they handle complex issues. This not only shows your interest in the role but also your proactive mindset towards continuous learning.
