We're looking for a Store & Café Manager to lead our flagship café in the heart of London, Soho, a genuine hub for signature Afternoon Teas, brand collaborations and high-impact events, and the benchmark for the Cutter & Squidge customer experience.
Whether you're already running a site and looking for a brand you can really believe in, or you're ready to take your first step up into your first Store Manager role, get in touch! What matters most is genuine passion for what we do, and a real hunger to build something great with your team.
What you'll be doing:
- Taking ownership of the café's P&L, working closely with us to manage labour, stock, wastage and sales performance against budget as you grow into the role
- Deploying your team against forecasted volume, planning proactively for peaks, brand activations and seasonal swings
- Managing stock, supplier ordering and merchandising across our retail counter, drinks service and gifting range
- Recruiting, training and coaching your team, building a culture of pride and consistency
- Leading from the floor, setting the standard for what "good" looks like, every day
- Ensuring our afternoon tea offering and customer experience are genuinely best in class
What you'll bring:
- Currently an Assistant or Deputy Manager, ready for your first step up
- Experience in a genuinely service-led environment, independent café, restaurant or boutique hospitality, where quality comes before speed
- A real passion for hospitality and genuine excitement about what Cutter & Squidge does
- A team-first mindset, motivated by helping your whole team win
- Hands-on, organised, and a confident communicator
- A personal alcohol licence is a plus, but not essential, we'll support you through it if needed
What's in it for you:
- 40% team discount across our range
- 28 days annual leave
- Private Medical Insurance with Vitality Healthcare
- A handmade birthday cake on us, every year
- Genuine development opportunities as you grow with us
Soho, 5 days a week including weekends, with genuinely sociable working hours.
About us:
Cutter & Squidge is an award-winning, sister-run bakery gifting brand, founded by sisters Annabel and Emily Lui. Named one of Britain's fastest-growing private companies by the Sunday Times 100, and Online Bakery of the Year at the Bakery Industry Awards, we handcraft Biskies, brownies, celebration cakes and gifting ranges, and we're looking for someone who wants to help shape what a Cutter & Squidge experience really feels like.
We are unable to offer visa sponsorship for this role. You must already hold the right to work in the UK.
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Cafe and Store Manager employer: Cutter & Squidge
Cutter & Squidge is an exceptional employer, offering a vibrant work culture where creativity and passion for baking thrive. Located in Brentford, our on-site bakery provides a supportive environment with hands-on opportunities for professional growth, alongside generous benefits such as a 40% team discount, private medical insurance, and dedicated well-being days. Join us to be part of a dynamic team that celebrates innovation and values each employee's contribution to crafting delightful treats.
