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- Tasks: Lead a dynamic data processing team and ensure smooth import shipment clearance.
- Company: Join a forward-thinking company dedicated to making customs easy for global trade.
- Benefits: Enjoy 25 days holiday, healthcare benefits, and a pension contribution.
- Why this job: Make a real impact by leading a team and driving innovation in customs services.
- Qualifications: Strong communication skills and a proactive attitude; Excel experience is a plus.
- Other info: Great opportunity for career growth in a supportive and collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
As a Team Leader, you will be responsible for the day-to-day management of the data processing team, ensuring timely clearance of import shipments, holding regular team meetings, and making sure all procedures are adhered to at all times. You will provide training when required, manage all customer invoicing, and address any compliance issues.
This pivotal role requires you to manage and motivate others whilst leading by example and ensuring all company policies and processes are being adhered to. Experience in Excel is an advantage, but ultimately the ability to expand on basic knowledge and learn new systems is more important. The role requires a strong team ethic but also the ability to work proactively on your own.
What we offer:
- Pension: 5% company contribution subject to employee-required auto-enrolment contribution
- Holidays: 25 days, with an additional day after two years, another day after five years, plus Bank Holidays
- Healthcare: Yes, including Life Insurance, Income Protection, and additional Mental Health support
Key Skills:
- Strong communication and interpersonal skills
- Excellent organisational and multitasking abilities
- Detail-oriented with a commitment to accuracy
- Team Lead or line management experience
- Dedication to providing exceptional service as per our SLA’s/ SOP’s
- Proactive and confident
- Completes goals as agreed with your manager
To work in line with Customs Support’s vision, mission and values:
- Vision: We make Customs easy for global trade
- Mission: Be the full-service customs expert. Provide timely and accurate customs services through digital innovation
- Deliver international customs support via local presence
- Attract and engage the right people
- Commit to the highest quality and compliance standards
- Learn and improve continuously
Values: Accountability, Quality, Integrity and Teamwork
Team Leader - SCDP in Felixstowe employer: Customs Support
Contact Detail:
Customs Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - SCDP in Felixstowe
✨Tip Number 1
Get to know the company inside out! Research their mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Plus, it could give you an edge if they put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions related to team leadership and data management. Think about examples from your past that showcase your skills in motivating others and adhering to processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Team Leader - SCDP in Felixstowe
Some tips for your application 🫡
Show Your Leadership Skills: As a Team Leader, we want to see how you manage and motivate others. Share examples from your past experiences where you've led a team or handled challenges effectively. This will help us understand your leadership style and how you can fit into our team.
Be Detail-Oriented: In this role, attention to detail is key. Make sure your application is free from typos and errors. Highlight your commitment to accuracy in your previous roles, especially when it comes to managing processes and compliance issues.
Demonstrate Your Proactivity: We love candidates who take initiative! In your application, mention times when you've gone above and beyond to solve problems or improve processes. This shows us that you're not just a team player but also someone who can work independently.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our company culture!
How to prepare for a job interview at Customs Support
✨Know Your Team Dynamics
Before the interview, think about how you would manage a team. Be ready to discuss your leadership style and how you motivate others. Consider examples from your past experiences where you successfully led a team or resolved conflicts.
✨Master the Details
Since attention to detail is crucial for this role, prepare to showcase your organisational skills. Bring examples of how you've managed complex tasks or projects in the past, especially those that required compliance with procedures and accuracy.
✨Showcase Your Proactivity
This role requires a proactive approach, so be prepared to discuss times when you took initiative. Think of situations where you identified a problem and implemented a solution without being prompted. This will demonstrate your ability to work independently.
✨Brush Up on Excel Skills
While experience in Excel is an advantage, focus on your willingness to learn new systems. If you have basic knowledge, mention how you plan to expand on it. You could even take a quick online course before the interview to show your commitment to improvement.
