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For Companies At a Glance
- Tasks: Drive growth by winning new customers and expanding existing relationships in the customs industry.
- Company: Join Europe's leading independent customs services provider with a dynamic team.
- Benefits: Fully remote role, flexible working hours, and opportunities for travel across the UK and EU.
- Other info: Collaborative environment focused on delivering high-quality customs services across Europe.
- Why this job: Make a real impact on global commerce while building a career in a fast-evolving industry.
- Qualifications: At least 3 years of experience in business development and strong communication skills.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About Customs Support Group
Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 100+ offices and a team of 1,700+ customs professionals. We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs.
What we do:
- We support more than 60,000 clients and process over 20 million declaration lines each year.
- From day‑to‑day customs declarations to compliance, duty optimization and trade advice, we make cross‑border trade easier and more predictable.
How we work:
- We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed.
- Our technology helps teams work smarter, reduces manual effort, and improves turnaround times.
Why it matters:
Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down. CSG helps clients stay compliant, reduce risk and keep their supply chains moving.
Why Join Us
At CSG, you will be part of a growing international organization that is improving how customs work gets done.
- Work with experienced customs professionals and technology teams
- Gain exposure to international trade and complex supply chains
- Contribute to services that have a real impact on global commerce
This is a chance to build a career in a stable but evolving industry, where expertise and good judgement still matter.
Purpose of the position
As a Business Development Manager at Customs Support Group, your focus is simple and powerful: drive growth. You will win new customers, expand existing relationships, and push our customs solutions deeper into the UK market. This is not a static company and definitely not a dusty industry. Customs is moving fast, global trade never sleeps, and neither do opportunities.
You will take a strategic, hands‑on approach to business development. From researching new sectors to solution‑led selling, you will position Customs Support Group as a trusted partner rather than just a service provider. You will own your pipeline, lead conversations with decision-makers, and turn complex customs needs into clear, value‑driven solutions.
Main Responsibilities
- Build, manage, and progress a strong sales pipeline in Salesforce, ensuring accurate activity tracking and forecasting.
- Identify, qualify, and pursue new business opportunities across key industries using market insight and value‑based selling.
- Develop and grow long‑term relationships with new and existing clients and partners, acting as a trusted advisor throughout onboarding and beyond.
- Represent Customs Support Group at industry events, trade shows, and networking opportunities to strengthen market presence.
- Collaborate with internal teams and international offices to share leads and support cross‑border growth.
- Present pipeline performance, sales activity, and market insights to management using CRM dashboards and reports.
- Monitor industry trends, competitor activity, and regulatory developments to uncover new sectors and growth opportunities.
- Sell solutions through a consultative, value‑led approach focused on real customer needs.
- Manage multiple priorities effectively in a fast‑moving, target‑driven environment.
- Apply strategic thinking and creativity to tailor solutions and unlock new revenue streams.
- Build trust‑based, long‑term client relationships through consistent delivery and strong communication.
- Use commercial and technical understanding to position customs solutions across diverse industries.
What to Expect
- A fully remote role with flexibility to work from home while staying closely connected to clients and internal teams.
- Regular travel across the UK to meet clients, attend events, and drive business development activities.
- Occasional travel within the EU as the role and opportunities evolve.
- A dynamic, deadline‑driven environment that rewards ownership, resilience, and results.
- A collaborative, growth‑focused team committed to delivering high‑quality customs services across Europe.
At least 3 years of experience in business development.
Business Development Manager in London employer: Customs Support Group
Contact Detail:
Customs Support Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager in London
✨Tip Number 1
Network like a pro! Attend industry events, trade shows, and local meet-ups to connect with potential clients and partners. Remember, it's all about building relationships and showcasing how Customs Support Group can be their trusted partner.
✨Tip Number 2
Do your homework! Research the sectors you're targeting and understand their specific customs needs. This way, you can tailor your pitch and demonstrate how our solutions can solve their unique challenges.
✨Tip Number 3
Leverage social media! Use platforms like LinkedIn to engage with decision-makers and share valuable insights about customs and trade. It’s a great way to position yourself as an expert and keep Customs Support Group top of mind.
✨Tip Number 4
Stay organised! Use Salesforce to manage your sales pipeline effectively. Keep track of your activities and follow up promptly with leads to ensure no opportunity slips through the cracks.
We think you need these skills to ace Business Development Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Business Development Manager role. Highlight your experience in driving growth, managing sales pipelines, and building client relationships. We want to see how your skills align with our mission at Customs Support Group!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customs and how you can contribute to our team. Be sure to mention specific examples of your past successes in business development that relate to our industry.
Showcase Your Industry Knowledge: We love candidates who are up-to-date with industry trends and challenges. In your application, mention any relevant insights or experiences you've had with customs regulations or international trade. This will show us you're ready to hit the ground running!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our growing team at Customs Support Group!
How to prepare for a job interview at Customs Support Group
✨Know Your Customs Stuff
Make sure you brush up on customs regulations and the specific challenges businesses face in cross-border trade. Being able to discuss these topics confidently will show that you're not just interested in the role, but that you understand the industry.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully built and managed a sales pipeline in the past. Use metrics to demonstrate your achievements, like percentage growth or new clients acquired, to highlight your impact in previous roles.
✨Be a Relationship Builder
Think about how you can convey your ability to develop long-term relationships with clients. Share stories that illustrate your consultative selling approach and how you've acted as a trusted advisor to clients in the past.
✨Stay Current on Industry Trends
Research recent developments in customs regulations and market trends. Being able to discuss these insights during your interview will show that you're proactive and genuinely interested in contributing to the company's growth.