At a Glance
- Tasks: Process client data and manage customs clearance for smooth international trade.
- Company: Join Europe's leading independent customs services provider, Customs Support Group.
- Benefits: Smart casual dress code, supportive team, and career growth opportunities.
- Other info: Fast-paced environment with training and occasional office visits.
- Why this job: Kickstart your career in a stable industry with real impact on global commerce.
- Qualifications: 5 GCSEs at grade C/4 or above, strong communication skills, and attention to detail.
The predicted salary is between 25000 - 30000 £ per year.
About Customs Support Group
Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 100+ offices and a team of 1,700+ customs professionals. We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs.
What we do: We support more than 60,000 clients and process over 20 million declaration lines each year. From day‑to‑day customs declarations to compliance, duty optimization and trade advice, we make cross‑border trade easier and more predictable.
How we work: We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed. Our technology helps teams work smarter, reduces manual effort, and improves turnaround times. In markets like the UK, this already led to clear productivity gains.
Why it matters: Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down. CSG helps clients stay compliant, reduce risk and keep their supply chains moving.
Why Join Us
At CSG, you will be part of a growing international organization that is improving how customs work gets done. You will:
- Work with experienced customs professionals and technology teams
- Gain exposure to international trade and complex supply chains
- Contribute to services that have a real impact on global commerce
This is a chance to build a career in a stable but evolving industry, where expertise and good judgement still matter.
Purpose of the Position
International trade doesn't stop, and neither do we. As a Customs Process Administrator at our Langford office, you'll be part of the team that keeps goods moving across borders legally, accurately, and on time. You'll work directly with client data and commercial shipping documents, applying customs duties and procedures through specialist systems, making sure every declaration is processed to the highest standard.
This is where a career in customs starts. You'll gain hands-on knowledge of one of Europe's most specialist industries, supported by people who genuinely know their stuff, working on transactions that have real financial and compliance impact for our clients.
Main Responsibilities
- Processing client data and reviewing commercial shipping documents for customs clearance
- Learning and applying customs import formalities using SCDP (Simplified Customs Declaration Process)
- Operating Duty Management computer systems and maintaining accurate stock records
- Assisting with day-to-day management of duty management accounts in line with authorisations and SOPs
- Processing Customs warehouse removals within compliant timeframes
- Liaising with HMRC, clients, and suppliers on an ongoing basis
- General office administration including filing and record keeping
- Reviewing your own work before processing to ensure consistent accuracy
What to Expect
- Full on-site role based in our Liverpool office, with occasional visits to other CSG offices for training or events
- Core hours Monday to Friday, 8:30am to 5pm, with a maximum of one early shift (8am to 4pm) or one late shift (11:45am to 7:45pm) per week
- Maximum one weekend per month (Saturday 10am to 1:30pm, Sunday 10am to 4pm) with a day off in lieu
- A fast-paced, accuracy-driven environment where your attention to detail genuinely matters
- Smart casual dress code
- A supportive, knowledgeable team around you from day one
Job Requirements
Essential:
- Minimum 5 GCSEs at grade C/4 or above, including English and Maths
- Strong communication and interpersonal skills
- Excellent organisational and multitasking abilities
- Detail-oriented with a genuine commitment to accuracy
- Able to work independently and as part of a team
- Proactive and confident approach to your work
Desirable:
- Previous experience in logistics or customs
- Relevant industry qualifications
- Strong academic record
Customs Process Administrator in Liverpool employer: Customs Support Group
At Customs Support Group, we pride ourselves on being a leading employer in the customs services sector, offering a dynamic work environment in our Langford office. Our team-oriented culture fosters professional growth through hands-on experience and exposure to international trade, while our commitment to employee development ensures you will thrive in a stable yet evolving industry. Join us to be part of a knowledgeable team that values accuracy and attention to detail, all while enjoying a supportive atmosphere and a smart casual dress code.
StudySmarter Expert Advice🤫
We think this is how you could land Customs Process Administrator in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current employees at Customs Support Group on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on customs regulations and the Simplified Customs Declaration Process. Show us you’re keen and ready to dive into the nitty-gritty of the role!
✨Tip Number 3
Practice your communication skills! You’ll need to liaise with clients and suppliers, so being clear and confident is key. Maybe do a mock interview with a mate to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Customs Process Administrator in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customs Process Administrator role. Highlight any relevant experience or skills that match the job description, like your attention to detail and organisational abilities. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about customs and how your background makes you a great fit for CSG. Keep it concise but engaging – we love a bit of personality!
Show Off Your Communication Skills:Since strong communication is key in this role, make sure your application reflects that. Use clear and professional language, and double-check for any typos or errors. We appreciate accuracy just as much as you do!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at CSG!
How to prepare for a job interview at Customs Support Group
✨Know Your Customs Basics
Before the interview, brush up on your knowledge of customs processes and regulations. Familiarise yourself with terms like SCDP and duty management systems. This will show that you're genuinely interested in the role and understand the industry.
✨Showcase Your Attention to Detail
Since accuracy is key in this role, prepare examples from your past experiences where your attention to detail made a difference. Whether it was in school projects or previous jobs, highlight how you ensured precision in your work.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, training opportunities, or how they handle compliance challenges. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Practice Your Communication Skills
Strong communication is essential for this position. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and skills.
