At a Glance
- Tasks: Process client data and ensure smooth customs clearance for international trade.
- Company: Join Europe's leading independent customs services provider with a global presence.
- Benefits: Smart casual dress code, supportive team, and opportunities for training and development.
- Other info: Fast-paced environment with potential for growth and learning from industry experts.
- Why this job: Kickstart your career in customs and make a real impact on global commerce.
- Qualifications: 5 GCSEs at grade C/4 or above, strong communication skills, and attention to detail.
The predicted salary is between 25000 - 30000 £ per year.
Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 100+ offices and a team of 1,700+ customs professionals. We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs.
We support more than 60,000 clients and process over 20 million declaration lines each year. From day-to-day customs declarations to compliance, duty optimization and trade advice, we make cross-border trade easier and more predictable.
We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed. Our technology helps teams work smarter, reduces manual effort, and improves turnaround times. In markets like the UK, this already led to clear productivity gains.
Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down. CSG helps clients stay compliant, reduce risk and keep their supply chains moving.
At CSG, you will be part of a growing international organization that is improving how customs work gets done.
You will:
- Work with experienced customs professionals and technology teams
- Gain exposure to international trade and complex supply chains
- Contribute to services that have a real impact on global commerce
This is a chance to build a career in a stable but evolving industry, where expertise and good judgement still matter.
As a Customs Process Administrator at our Langford office, you'll be part of the team that keeps goods moving across borders legally, accurately, and on time. You'll work directly with client data and commercial shipping documents, applying customs duties and procedures through specialist systems, making sure every declaration is processed to the highest standard.
This is where a career in customs starts. You'll gain hands-on knowledge of one of Europe’s most specialist industries, supported by people who genuinely know their stuff, working on transactions that have real financial and compliance impact for our clients.
Main Responsibilities:
- Processing client data and reviewing commercial shipping documents for customs clearance
- Learning and applying customs import formalities using SCDP (Simplified Customs Declaration Process)
- Operating Duty Management computer systems and maintaining accurate stock records
- Assisting with day-to-day management of duty management accounts in line with authorisations and SOPs
- Processing Customs warehouse removals within compliant timeframes
- Liaising with HMRC, clients, and suppliers on an ongoing basis
- General office administration including filing and record keeping
- Reviewing your own work before processing to ensure consistent accuracy
Full on-site role based in our Langford office, with occasional visits to other CSG offices for training or events. Core hours Monday to Friday, 8:30am to 5pm, with a maximum of one early shift (8am to 4pm) or one late shift (11:45am to 7:45pm) per week. Maximum one weekend per month (Saturday 10am to 1:30pm, Sunday 10am to 4pm) with a day off in lieu. A fast-paced, accuracy-driven environment where your attention to detail genuinely matters. Smart casual dress code. A supportive, knowledgeable team around you from day one.
Job Requirements:
Essential:
- Minimum 5 GCSEs at grade C/4 or above, including English and Maths
- Strong communication and interpersonal skills
- Excellent organisational and multitasking abilities
- Detail-oriented with a genuine commitment to accuracy
- Able to work independently and as part of a team
- Proactive and confident approach to your work
Desirable:
- Previous experience in logistics or customs
- Relevant industry qualifications
- Strong academic record
Customs Process Administrator in Langford employer: Customs Support Group
As a Customs Process Administrator at our Felixstowe location, you will join a dynamic team dedicated to excellence in customs services. We pride ourselves on fostering a supportive work culture that encourages professional growth and development, offering comprehensive healthcare, pension contributions, and generous holiday allowances to ensure our employees feel valued and motivated. With a focus on innovation and teamwork, this role provides a unique opportunity to enhance your skills in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customs Process Administrator in Langford
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Customs Support Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Customs Support Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Customs Support Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Customs Process Administrator in Langford
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Customs Support Group:This is your chance to really connect with the team at Customs Support Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Customs Support Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Customs Support Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Customs Support Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Customs Support Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
