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- Tasks: Lead a dynamic data processing team and ensure smooth import shipment clearance.
- Company: Join a forward-thinking company dedicated to making customs easy for global trade.
- Benefits: Enjoy 25 days holiday, healthcare, and a pension scheme with company contributions.
- Why this job: Be a pivotal leader, motivate your team, and make a real impact in customs services.
- Qualifications: Strong communication skills, team leadership experience, and a proactive attitude.
- Other info: Opportunity for personal growth and development in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
As a Team Leader, you will be responsible for the day-to-day management of the data processing team, ensuring timely clearance of import shipments, holding regular team meetings, and making sure all procedures are adhered to at all times. You will provide training when required, manage all customer invoicing, and address any compliance issues. This pivotal role requires you to manage and motivate others whilst leading by example and ensuring all company policies and processes are being adhered to.
Experience in Excel is an advantage, but ultimately the ability to expand on basic knowledge and learn new systems is more important. The role requires a strong team ethic but also the ability to work proactively on your own.
What We Offer:
- Pension: 5% company contribution subject to employee-required auto-enrolment contribution
- Holidays: 25 days, with an additional day after two years, another day after five years, plus Bank Holidays
- Healthcare: Yes, including Life Insurance, Income Protection, and additional Mental Health support
Job Requirements:
- Strong communication and interpersonal skills
- Excellent organisational and multitasking abilities
- Detail-oriented with a commitment to accuracy
- Team Lead or line management experience
- Dedication to providing exceptional service as per our SLA’s/ SOP’s
- Proactive and confident
- Completes goals as agreed with your manager
To work in line with Customs Support’s vision, mission and values:
Vision: We make Customs easy for global trade
Mission: Be the full-service customs expert. Provide timely and accurate customs services through digital innovation. Deliver international customs support via local presence. Attract and engage the right people. Commit to the highest quality and compliance standards. Learn and improve continuously.
Values: Accountability, Quality, Integrity and Teamwork.
Team Leader - SCDP in Felixstowe employer: Customs Support Group
Contact Detail:
Customs Support Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - SCDP in Felixstowe
✨Tip Number 1
Get to know the company inside out! Research Customs Support's vision, mission, and values. This will help you align your answers during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Team Leader, you'll need to motivate and manage your team effectively. Try role-playing common interview scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've successfully managed teams or projects in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining our awesome team at Customs Support.
We think you need these skills to ace Team Leader - SCDP in Felixstowe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Team Leader role. Highlight your management experience, communication skills, and any relevant achievements that show you can lead a team effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your values align with our mission at StudySmarter. Be sure to mention specific examples of how you've led teams or improved processes in the past.
Showcase Your Excel Skills: While we value the ability to learn new systems, having a solid foundation in Excel can set you apart. If you have experience with data analysis or reporting, make sure to include that in your application to demonstrate your capability.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Customs Support Group
✨Know Your Team Dynamics
Before the interview, think about how you would manage and motivate a team. Be ready to share examples of how you've led teams in the past, focusing on your communication and interpersonal skills. This will show that you understand the importance of teamwork and can lead by example.
✨Master the Details
Since attention to detail is crucial for this role, prepare to discuss how you ensure accuracy in your work. Bring up specific instances where your detail-oriented approach made a difference, especially in managing compliance issues or customer invoicing.
✨Showcase Your Proactivity
The job requires a proactive mindset, so come prepared with examples of how you've taken initiative in previous roles. Whether it’s improving processes or training team members, demonstrating your ability to act independently will resonate well with the interviewers.
✨Excel at Excel
While experience in Excel is a plus, focus on your willingness to learn new systems. Brush up on basic Excel functions and be ready to discuss how you’ve used data to make informed decisions. This shows that you're adaptable and eager to grow in your role.
