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- Tasks: Process client data and manage customs clearance with precision and care.
- Company: Join Europe's leading independent customs services provider, CSG.
- Benefits: Gain hands-on experience, competitive salary, and a supportive team environment.
- Other info: Dynamic office culture with opportunities for growth and learning.
- Why this job: Kickstart your career in international trade and make a real impact.
- Qualifications: 5 GCSEs at grade C/4 or above, strong communication skills, and attention to detail.
The predicted salary is between 25000 - 30000 £ per year.
Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 100+ offices and a team of 1,700+ customs professionals. We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs.
We support more than 60,000 clients and process over 20 million declaration lines each year. From day-to-day customs declarations to compliance, duty optimization and trade advice, we make cross-border trade easier and more predictable.
We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed. Our technology helps teams work smarter, reduces manual effort, and improves turnaround times. In markets like the UK, this already led to clear productivity gains.
Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down. CSG helps clients stay compliant, reduce risk and keep their supply chains moving.
At CSG, you will be part of a growing international organization that is improving how customs work gets done.
You will:
- Work with experienced customs professionals and technology teams
- Gain exposure to international trade and complex supply chains
- Contribute to services that have a real impact on global commerce
This is a chance to build a career in a stable but evolving industry, where expertise and good judgement still matter.
International trade doesn't stop, and neither do we. As a Customs Process Administrator at our Langford office, you'll be part of the team that keeps goods moving across borders legally, accurately, and on time. You'll work directly with client data and commercial shipping documents, applying customs duties and procedures through specialist systems, making sure every declaration is processed to the highest standard.
This is where a career in customs starts. You'll gain hands-on knowledge of one of Europe’s most specialist industries, supported by people who genuinely know their stuff, working on transactions that have real financial and compliance impact for our clients.
Main Responsibilities:
- Processing client data and reviewing commercial shipping documents for customs clearance
- Learning and applying customs import formalities using SCDP (Simplified Customs Declaration Process)
- Operating Duty Management computer systems and maintaining accurate stock records
- Assisting with day-to-day management of duty management accounts in line with authorisations and SOPs
- Processing Customs warehouse removals within compliant timeframes
- Liaising with HMRC, clients, and suppliers on an ongoing basis
- General office administration including filing and record keeping
- Reviewing your own work before processing to ensure consistent accuracy
Full on-site role based in our Langford office, with occasional visits to other CSG offices for training or events. Core hours Monday to Friday, 8:30am to 5pm, with a maximum of one early shift (8am to 4pm) or one late shift (11:45am to 7:45pm) per week. Maximum one weekend per month (Saturday 10am to 1:30pm, Sunday 10am to 4pm) with a day off in lieu. A fast-paced, accuracy-driven environment where your attention to detail genuinely matters. Smart casual dress code. A supportive, knowledgeable team around you from day one.
Job Requirements:
Essential:
- Minimum 5 GCSEs at grade C/4 or above, including English and Maths
- Strong communication and interpersonal skills
- Excellent organisational and multitasking abilities
- Detail-oriented with a genuine commitment to accuracy
- Able to work independently and as part of a team
- Proactive and confident approach to your work
Desirable:
- Previous experience in logistics or customs
- Relevant industry qualifications
- Strong academic record
Customs Process Administrator employer: Customs Support Group
Contact Detail:
Customs Support Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Process Administrator
✨Tip Number 1
Network like a pro! Reach out to current employees at CSG on LinkedIn or attend industry events. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on customs regulations and the SCDP process. We want to show that we’re not just interested in the role, but that we’re ready to hit the ground running!
✨Tip Number 3
Practice common interview questions, especially those related to teamwork and attention to detail. We need to demonstrate our ability to work well with others and our commitment to accuracy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows we’re serious about joining the CSG team!
We think you need these skills to ace Customs Process Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customs Process Administrator role. Highlight any relevant experience or skills that match the job description, like attention to detail and organisational abilities. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in customs and how your background makes you a great fit for CSG. Keep it concise but engaging – we love a bit of personality!
Showcase Your Skills: In your application, don’t forget to showcase your communication and multitasking skills. Give examples of how you've used these in previous roles or experiences. We’re looking for proactive individuals who can handle a fast-paced environment!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Customs Support Group
✨Know Your Customs Basics
Before the interview, brush up on your knowledge of customs processes and regulations. Familiarise yourself with terms like SCDP and duty management systems, as this will show your genuine interest in the role and the industry.
✨Showcase Your Attention to Detail
Since accuracy is key in this role, prepare examples from your past experiences where your attention to detail made a difference. Whether it’s in school projects or previous jobs, highlight how you ensured precision in your work.
✨Demonstrate Strong Communication Skills
As you'll be liaising with clients and suppliers, practice articulating your thoughts clearly. Think of scenarios where effective communication resolved issues or improved processes, and be ready to share these during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s operations and the team dynamics. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values and career goals.