At a Glance
- Tasks: Manage Import/Export Customs Declarations and ensure smooth processing for customers.
- Company: Join a leading firm in international trade with a focus on innovation.
- Benefits: Enjoy 25 days holiday, healthcare, and a pension scheme.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team making global trade easier and more efficient.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
As a Customs Clearance Coordinator, you will oversee the smooth processing of Import/Export Customs Declarations for given customers.
A pivotal role that requires attention to detail and being able to work to a process while also giving consideration to how those processes can be improved. Experience in Excel is an advantage but ultimately the ability to expand on basic knowledge and learn new systems is more important. The role requires a strong team ethic but also the ability to work proactively on your own.
Responsibilities
- Complete Import and export Customs declarations, following standing or customers’ instructions
- Management of multiple mailboxes, documents, and folders for SCDP or Control tower customers
- Issuing Clearance instructions to express agents
- Customer focused and a natural communicator, able to build excellent relationships internally and externally
- Managing workload, completing all declarations, including IPAFFS in a timely manner to meet customer KPI’s and prioritize urgent requests.
- Maintain and improve knowledge of Customs Processes and Procedures particularly around CPC’s, the HMRC Tariff and preferences.
Accountabilities
- Customs entries to be submitted in accordance with clients IOP, in line with current HMRC legislation, using ASM Sequoia
- Dealing with various modes of transport – Road, Sea and Air
- Dealing with a variety of commodities
- Understanding different Customs processes such as Homeuse, IP, bonded entries, returned goods
- Dealing with all queries quickly and efficiently
- Verifying documents received for Customs purposes are compliant and correct
- Manage own/group email inbox efficiently
- Managing documents and folders for SCDP Customers
- Communicating with customers directly via email and telephone
- Liaising with Customs and port authorities
- Understanding incoterms
What To Expect
- The work is mainly office based
- The dress code is smart / casual whilst is acceptable in the office
- The working environment can at times be stressful, as much of the work is aimed at meeting tight delivery deadlines, although you will be supported by the team and management.
- Some weekend may be required
What We Offer
- Pension: 5% company contribution subject to employee-required auto-enrolment contribution
- Holidays: 25 days, with an additional day after two years, another day after five years, plus Bank Holidays
- Healthcare: Yes, including Life Insurance, Income Protection, and additional Mental Health support
Job requirements
- Strong communication and interpersonal skills
- Excellent organisational and multitasking abilities
- Detail-oriented with a commitment to accuracy
- Ability to work independently and as part of a team
- Dedication to providing exceptional service as per our SLA’s/ SOP’s
- Proactive and confident
- Completes personal goals (Agreed with line manager)
- To work in line with Customs Support’s vision, mission and values:
Vision
We make Customs easy for global trade
Mission
Be the full-service customs expert. Provide timely and accurate customs services through digital innovation
Deliver international customs support via local presence
Attract and engage the right people
Commit to the highest quality and compliance standards
Learn and improve continuously
Values
Accountability, Quality, Integrity and Teamwork
#J-18808-Ljbffr
Customs Clearance Coordinator - Control Tower in Felixstowe employer: Customs Support Group
As a Customs Process Administrator at our Felixstowe location, you will join a dynamic team dedicated to excellence in customs services. We pride ourselves on fostering a supportive work culture that encourages professional growth and development, offering comprehensive healthcare, pension contributions, and generous holiday allowances to ensure our employees feel valued and motivated. With a focus on innovation and teamwork, this role provides a unique opportunity to enhance your skills in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customs Clearance Coordinator - Control Tower in Felixstowe
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Customs Support Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Customs Support Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Customs Support Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Customs Clearance Coordinator - Control Tower in Felixstowe
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Customs Support Group:This is your chance to really connect with the team at Customs Support Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Customs Support Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Customs Support Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Customs Support Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Customs Support Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
