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For Companies At a Glance
- Tasks: Drive growth by winning new customers and expanding existing relationships in the customs industry.
- Company: Join Europe's leading independent customs services provider with a dynamic team.
- Benefits: Enjoy a fully remote role with flexibility and opportunities for travel across the UK.
- Other info: Collaborative environment focused on high-quality customs services and continuous improvement.
- Why this job: Make a real impact on global commerce while building a career in a fast-evolving industry.
- Qualifications: 3+ years in business development, strong communication skills, and a proven track record.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About Customs Support Group
Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 100+ offices and a team of 1,700+ customs professionals. We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs.
What we do: We support more than 60,000 clients and process over 20 million declaration lines each year. From day‑to‑day customs declarations to compliance, duty optimization and trade advice, we make cross‑border trade easier and more predictable.
How we work: We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed. Our technology helps teams work smarter, reduces manual effort, and improves turnaround times. In markets like the UK, this already led to clear productivity gains.
Why it matters: Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down. CSG helps clients stay compliant, reduce risk and keep their supply chains moving.
Why Join Us
At CSG, you will be part of a growing international organization that is improving how customs work gets done. You will:
- Work with experienced customs professionals and technology teams
- Gain exposure to international trade and complex supply chains
- Contribute to services that have a real impact on global commerce
This is a chance to build a career in a stable but evolving industry, where expertise and good judgement still matter.
Purpose of the position
As a Business Development Manager at Customs Support Group, your focus is simple and powerful: drive growth. You will win new customers, expand existing relationships, and push our customs solutions deeper into the UK market. This is not a static company and definitely not a dusty industry. Customs is moving fast, global trade never sleeps, and neither do opportunities. You will take a strategic, hands‑on approach to business development. From researching new sectors to solution‑led selling, you will position Customs Support Group as a trusted partner rather than just a service provider. You will own your pipeline, lead conversations with decision-makers, and turn complex customs needs into clear, value‑driven solutions.
Main Responsibilities
- Build, manage, and progress a strong sales pipeline in Salesforce, ensuring accurate activity tracking and forecasting.
- Identify, qualify, and pursue new business opportunities across key industries using market insight and value‑based selling.
- Develop and grow long‑term relationships with new and existing clients and partners, acting as a trusted advisor throughout onboarding and beyond.
- Represent Customs Support Group at industry events, trade shows, and networking opportunities to strengthen market presence.
- Collaborate with internal teams and international offices to share leads and support cross‑border growth.
- Present pipeline performance, sales activity, and market insights to management using CRM dashboards and reports.
- Monitor industry trends, competitor activity, and regulatory developments to uncover new sectors and growth opportunities.
- Sell solutions through a consultative, value‑led approach focused on real customer needs.
- Manage multiple priorities effectively in a fast‑moving, target‑driven environment.
- Apply strategic thinking and creativity to tailor solutions and unlock new revenue streams.
- Build trust‑based, long‑term client relationships through consistent delivery and strong communication.
- Use commercial and technical understanding to position customs solutions across diverse industries.
What to Expect
- A fully remote role with flexibility to work from home while staying closely connected to clients and internal teams.
- Regular travel across the UK to meet clients, attend events, and drive business development activities.
- Occasional travel within the EU as the role and opportunities evolve.
- A dynamic, deadline‑driven environment that rewards ownership, resilience, and results.
- A collaborative, growth‑focused team committed to delivering high‑quality customs services across Europe.
Qualifications
- At least 3 years of experience in business development, account management, or a similar commercial role.
- Proven track record of winning new business and growing revenue through a strong commercial mindset.
- Confident communicator, able to influence stakeholders at all levels.
- Experience working with CRM systems and sales tools, supported by solid Microsoft Office skills.
- Ability to work independently while collaborating effectively across teams.
- Aligned with Customs Support’s vision to make customs easy for global trade.
- Committed to quality, compliance, and continuous improvement.
- Driven by accountability, integrity, teamwork, and ownership of results.
Business Development Manager employer: Customs Support Group
Contact Detail:
Customs Support Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager
✨Tip Number 1
Network like a pro! Attend industry events, trade shows, and local meet-ups to connect with potential clients and partners. Remember, it's all about building relationships and being seen as a trusted advisor in the customs space.
✨Tip Number 2
Leverage social media to showcase your expertise. Share insights on customs regulations, market trends, and success stories. This not only positions you as a thought leader but also attracts attention from decision-makers looking for solutions.
✨Tip Number 3
Be proactive in your approach! Research potential clients and their needs before reaching out. Tailor your pitch to highlight how Customs Support Group can solve their specific challenges and drive growth.
✨Tip Number 4
Don't forget to follow up! After initial conversations or meetings, send a quick message to thank them for their time and reiterate your interest. This keeps you top of mind and shows your commitment to building a long-term relationship.
We think you need these skills to ace Business Development Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business Development Manager. Highlight your experience in driving growth, managing sales pipelines, and building client relationships. We want to see how your skills align with our mission at Customs Support Group!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customs and how you can contribute to our team. Be sure to mention specific examples of your past successes in business development that relate to our industry.
Showcase Your Knowledge: Demonstrate your understanding of the customs landscape and the challenges businesses face. Mention any relevant trends or regulations you've been following. This shows us that you're not just looking for a job, but that you're genuinely interested in making an impact in the field.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at Customs Support Group
✨Know Your Customs Stuff
Make sure you brush up on customs regulations and the specific services offered by Customs Support Group. Understanding their role in simplifying cross-border trade will show your genuine interest and help you speak confidently about how you can contribute.
✨Showcase Your Sales Skills
Prepare to discuss your previous successes in business development. Use specific examples that highlight your ability to build relationships, win new clients, and drive revenue growth. This is your chance to demonstrate your consultative selling approach.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific challenges in the customs industry. Think about potential scenarios involving compliance issues or client objections, and prepare structured responses that showcase your problem-solving skills.
✨Engage with Their Technology
Familiarise yourself with CRM systems and any digital tools mentioned in the job description. Being able to discuss how you’ve used technology to enhance sales processes will set you apart and align with their focus on modern solutions.