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For Companies At a Glance
- Tasks: Create customs documentation and ensure smooth customs clearance for various transport modes.
- Company: Join a leading customs service provider focused on global trade.
- Benefits: Enjoy 25 days holiday, healthcare benefits, and a pension plan.
- Why this job: Be part of a team that simplifies customs processes and supports global trade.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 36000 - 60000 £ per year.
As a Customs Clearance Coordinator, you will be creating customs documentation and overseeing successful and correct customs clearance status of traffic. A pivotal role that requires attention to detail and being able to work to a process while also giving consideration to how those processes can be improved. Experience in Excel is an advantage but ultimately the ability to expand on basic knowledge and learn new systems is more important. The role requires a strong team ethic but also the ability to work proactively on your own.
Accountabilities
- Customs entries to be submitted in accordance with clients IOP, in line with current HMRC legislation, using ASM Sequoia
- Dealing with various modes of transport – Road, Sea and Air
- Dealing with a variety of commodities
- Understanding different Customs processes such as Homeuse, IP, returned goods
- Dealing with all queries quickly and efficiently
- Verifying documents received for Customs purposes are compliant and correct
- Manage own/group email inbox efficiently
- Working on multiple operating systems
- Communicating with customers directly via email and telephone
- Liaising with Customs and port authorities
- Understanding incoterms
Responsibilities
- Preparation and processing of import/export customs declarations and clearance
- Customs import/export entry checking
- Deal with all enquiries and queries quickly and efficiently relating to customs procedures, tariff classifications, duty rates and any other documentation requirements
- Interact with customers, both face-to-face or by telephone/email in a professional and courteous manner
- Liaise with importers/exporters and others to obtain mandatory information for import and export entries
- Deal with any customs related complaints
- Maintain data integrity on all systems
- Liaise with key customs partners
- Support and advise all customers whilst ensuring the company is fully compliant with the requirements of HMRC and other relevant bodies
What we offer:
- Pension: 5% company contribution subject to employee-required auto-enrolment contribution
- Holidays: 25 days, with an additional day after two years, another day after five years, plus Bank Holidays
- Healthcare: Yes, including Life Insurance, Income Protection, and additional Mental Health support
Qualifications
- Strong communication and interpersonal skills
- Excellent organisational and multitasking abilities
- Detail-oriented with a commitment to accuracy
- Ability to work independently and as part of a team
- Dedication to providing exceptional service as per our SLA’s/ SOP’s
- Proactive and confident
- Completes personal goals (Agreed with line manager)
Vision
We make Customs easy for global trade
Mission
Be the full-service customs expert. Provide timely and accurate customs services through digital innovation. Deliver international customs support via local presence. Attract and engage the right people. Commit to the highest quality and compliance standards. Learn and improve continuously.
Values
Accountability, Quality, Integrity and Teamwork
Customs Clearance Coordinator in Whitfield employer: Customs Support Group B.V.
Contact Detail:
Customs Support Group B.V. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Clearance Coordinator in Whitfield
✨Tip Number 1
Get to know the company inside out! Research their customs processes and values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be liaising with customers and authorities, being able to articulate your thoughts clearly is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your Excel skills! Brush up on your knowledge and be ready to discuss how you've used it in past roles. If you can demonstrate your ability to manage data effectively, you'll stand out from the crowd.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customs Clearance Coordinator in Whitfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customs Clearance Coordinator role. Highlight your experience with customs documentation and any relevant skills, like your knowledge of HMRC legislation or customs processes. We want to see how you fit into our mission of making customs easy!
Show Off Your Attention to Detail: Since this role requires a keen eye for detail, be sure to showcase examples from your past work where you've successfully managed complex tasks or improved processes. We love candidates who can demonstrate their commitment to accuracy and quality.
Highlight Your Team Spirit: While we appreciate independent workers, this role is all about teamwork too! Share experiences where you've collaborated effectively with others, whether in person or remotely. Show us that you can communicate well and support your colleagues while keeping everything running smoothly.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Customs Support Group B.V.
✨Know Your Customs Stuff
Make sure you brush up on customs processes and terminology before the interview. Familiarise yourself with terms like Homeuse, IP, and incoterms. This will show that you're not just interested in the role but also understand the industry.
✨Excel Skills Matter
While experience in Excel is a bonus, focus on demonstrating your willingness to learn. If you have basic knowledge, be ready to discuss how you can expand on it. Maybe even mention any relevant projects where you've used Excel to solve problems.
✨Show Off Your Communication Skills
As a Customs Clearance Coordinator, you'll need to communicate effectively with clients and authorities. Prepare examples of how you've handled queries or complaints in the past. This will highlight your strong interpersonal skills and commitment to exceptional service.
✨Be Proactive and Detail-Oriented
During the interview, share instances where you've taken initiative or improved processes in previous roles. Emphasise your attention to detail and how it has helped you maintain data integrity or manage multiple tasks efficiently.
