At a Glance
- Tasks: Oversee customs declarations and improve processes for smooth cross-border trade.
- Company: Join Europe's leading independent customs services provider with a global presence.
- Benefits: Enjoy competitive salary, healthcare, generous holidays, and a pension plan.
- Other info: Be part of a new team with opportunities for growth and continuous learning.
- Why this job: Make a real impact on international trade while building a stable career.
- Qualifications: Experience in customs or related fields preferred; strong communication and organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
About Customs Support Group
Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 100+ offices and a team of 1,700+ customs professionals. We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs.
What we do
We support more than 60,000 clients and process over 20 million declaration lines each year. From day-to-day customs declarations to compliance, duty optimization and trade advice, we make cross-border trade easier and more predictable.
How we work:
We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed. Our technology helps teams work smarter, reduces manual effort, and improves turnaround times. In markets like the UK, this already led to clear productivity gains.
Why it matters:
Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down. CSG helps clients stay compliant, reduce risk and keep their supply chains moving.
Why Join Us
At CSG, you will be part of a growing international organization that is improving how customs work gets done. You will:
- Work with experienced customs professionals and technology teams.
- Gain exposure to international trade and complex supply chains.
- Contribute to services that have a real impact on global commerce.
This is a chance to build a career in a stable but evolving industry, where expertise and good judgement still matter.
Purpose of the position
As a Customs Clearance Coordinator, you will oversee the smooth processing of Import, Export and Transit Customs Declarations for our customers. This is a pivotal role that requires attention to detail and the ability to work within established processes, while also bringing ideas on how those processes can improve. You'll be joining a brand new team, so as the team grows, so will you. We value a strong team ethic alongside the ability to work proactively on your own. Experience in Excel is an advantage, but what matters most is your ability to learn new systems quickly and expand your knowledge over time.
Be the full-service customs expert
- Provide timely and accurate customs services through digital innovation
- Deliver international customs support via local presence
- Attract and engage the right people
- Commit to the highest quality and compliance standards
- Learn and improve continuously
What to Expect
- Pension: 5% company contribution subject to employee-required auto-enrolment contribution
- Holidays: 25 days, with an additional day after two years, another day after five years, plus Bank Holidays
- Healthcare: Yes, including Life Insurance, Income Protection, and additional Mental Health support
Job requirements
We welcome applications from two types of candidates:
- Experienced: 3+ years in customs declarations or a closely related role
- Career changers: No customs experience required; we're equally interested in people coming from roles where precision, compliance and pace matter, such as complex customer service or back‑office operations or similar
Strong communication and interpersonal skills
Excellent organisational and multitasking abilities
Detail-oriented with a commitment to accuracy
Ability to work independently and as part of a team
Dedication to providing exceptional service as per our SLAs/ SOPs
Proactive and confident
Completes personal goals (Agreed with line manager)
Customs Clearance Coordinator in Felixstowe employer: Customs Support Group B.V.
At Customs Support Group, we pride ourselves on being a leading employer in the customs services sector, offering a dynamic work environment that fosters professional growth and collaboration. Our team-oriented culture encourages innovation and continuous learning, while our comprehensive benefits package, including generous holiday allowances and healthcare support, ensures our employees feel valued and supported. Join us in our mission to simplify cross-border trade and be part of a dedicated team that makes a real impact on global commerce.
Contact Details:
Customs Support Group B.V. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customs Clearance Coordinator in Felixstowe
✨Tip Number 1
Network like a pro! Reach out to current employees at Customs Support Group on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing a role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by brushing up on customs regulations and the latest industry trends. Show us that you're not just interested in the job, but that you’re genuinely passionate about customs and international trade.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to teamwork and problem-solving. We want to see how you handle challenges and work with others, so be ready to share examples from your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re serious about joining our team at Customs Support Group.
We think you need these skills to ace Customs Clearance Coordinator in Felixstowe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customs Clearance Coordinator role. Highlight any relevant experience, especially in customs declarations or similar fields. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're interested in joining CSG and how you can contribute to our team. Be genuine and let your personality come through – we love that!
Showcase Your Attention to Detail:Since this role requires precision, make sure to demonstrate your attention to detail in your application. Whether it's through your CV format or examples of past work, we want to see that you take accuracy seriously.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Customs Support Group B.V.
✨Know Your Customs Stuff
Make sure you brush up on customs regulations and processes before the interview. Familiarise yourself with common terms and practices in customs clearance, as well as any recent changes in legislation that might affect the industry.
✨Show Off Your Attention to Detail
As a Customs Clearance Coordinator, attention to detail is key. Prepare examples from your past experiences where your meticulous nature helped avoid mistakes or improved processes. This will demonstrate your fit for the role.
✨Be Ready to Discuss Technology
CSG values digital innovation, so be prepared to talk about any experience you have with technology in customs or related fields. If you’ve used Excel or other software to manage data, highlight that experience and how it can benefit the team.
✨Emphasise Teamwork and Independence
Since you'll be part of a new team, it's important to show that you can work well both independently and collaboratively. Share examples of how you've successfully contributed to a team while also taking initiative on your own projects.
