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- Tasks: Provide 1st/2nd line IT support and troubleshoot technical issues.
- Company: Join Europe's leading independent customs services provider.
- Benefits: Competitive salary, career growth, and a supportive team environment.
- Other info: Gain valuable experience in a stable and evolving industry.
- Why this job: Be part of a dynamic team improving global trade through technology.
- Qualifications: Basic IT knowledge and a passion for problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
About Customs Support Group
Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 100+ offices and a team of 1,700+ customs professionals. We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs.
What we do
We support more than 60,000 clients and process over 20 million declaration lines each year. From day‑to‑day customs declarations to compliance, duty optimization and trade advice, we make cross‑border trade easier and more predictable.
How we work
We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed. Our technology helps teams work smarter, reduces manual effort, and improves turnaround times. In markets like the UK, this already led to clear productivity gains.
Why it matters
Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down. CSG helps clients stay compliant, reduce risk and keep their supply chains moving.
Why Join Us
At CSG, you will be part of a growing international organization that is improving how customs work gets done. You will:
- Work with experienced customs professionals and technology teams
- Gain exposure to international trade and complex supply chains
- Contribute to services that have a real impact on global commerce
This is a chance to build a career in a stable but evolving industry, where expertise and good judgement still matter.
1st/2nd Line IT Support Technician in Essex employer: Customs Support Group B.V.
Contact Detail:
Customs Support Group B.V. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st/2nd Line IT Support Technician in Essex
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Customs Support Group on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding of customs processes. We want to see that you’re not just a tech whiz but also someone who gets how important compliance is in this industry.
✨Tip Number 3
Show your passion for IT support! During interviews, share examples of how you've solved tech issues in the past. We love hearing about your problem-solving skills and how you’ve made a difference in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Customs Support Group.
We think you need these skills to ace 1st/2nd Line IT Support Technician in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the 1st/2nd Line IT Support Technician role. Highlight relevant experience and skills that match what we’re looking for, like troubleshooting and customer service. A personalised CV shows us you’re genuinely interested!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you want to join Customs Support Group and how your background fits with our mission. Keep it concise but engaging – we want to see your personality come through!
Showcase Your Tech Skills: Don’t forget to mention any specific IT skills or tools you’re familiar with. Whether it’s software, hardware, or troubleshooting techniques, let us know how you can contribute to our tech-savvy team at CSG.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Customs Support Group B.V.
✨Know Your Tech Inside Out
Make sure you brush up on the technical skills relevant to the role. Familiarise yourself with common IT support tools and troubleshooting techniques, especially those that relate to customs and trade technology. Being able to discuss specific software or systems used by Customs Support Group will show your genuine interest.
✨Understand the Industry
Take some time to research Customs Support Group and the customs industry as a whole. Knowing about their services, challenges, and how they leverage technology can help you answer questions more effectively and demonstrate your enthusiasm for the role.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think of examples from your past experiences where you successfully resolved IT issues or improved processes. This will showcase your ability to handle real-world situations in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the technologies they use, or how they measure success in the IT department. This not only shows your interest but also helps you gauge if the company is the right fit for you.