At a Glance
- Tasks: Process client data and ensure smooth customs clearance for international trade.
- Company: Join Europe's leading independent customs services provider, Customs Support Group.
- Benefits: Gain hands-on experience, work in a supportive team, and enjoy a smart casual dress code.
- Other info: Fast-paced environment with opportunities for training and growth.
- Why this job: Kickstart your career in a stable industry with real impact on global commerce.
- Qualifications: 5 GCSEs at grade C/4 or above, strong communication skills, and attention to detail.
The predicted salary is between 25000 - 30000 £ per year.
About Customs Support Group
Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 100+ offices and a team of 1,700+ customs professionals. We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs.
What we do: We support more than 60,000 clients and process over 20 million declaration lines each year. From day-to-day customs declarations to compliance, duty optimization and trade advice, we make cross-border trade easier and more predictable.
How we work: We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed. Our technology helps teams work smarter, reduces manual effort, and improves turnaround times. In markets like the UK, this already led to clear productivity gains.
Why it matters: Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down. CSG helps clients stay compliant, reduce risk and keep their supply chains moving.
Why Join Us: At CSG, you will be part of a growing international organization that is improving how customs work gets done.
You will:
- Work with experienced customs professionals and technology teams
- Gain exposure to international trade and complex supply chains
- Contribute to services that have a real impact on global commerce
This is a chance to build a career in a stable but evolving industry, where expertise and good judgement still matter.
Purpose of the Position: International trade doesn't stop, and neither do we. As a Customs Process Administrator at our Langford office, you'll be part of the team that keeps goods moving across borders legally, accurately, and on time. You'll work directly with client data and commercial shipping documents, applying customs duties and procedures through specialist systems, making sure every declaration is processed to the highest standard.
This is where a career in customs starts. You'll gain hands-on knowledge of one of Europe’s most specialist industries, supported by people who genuinely know their stuff, working on transactions that have real financial and compliance impact for our clients.
Main Responsibilities:
- Processing client data and reviewing commercial shipping documents for customs clearance
- Learning and applying customs import formalities using SCDP (Simplified Customs Declaration Process)
- Operating Duty Management computer systems and maintaining accurate stock records
- Assisting with day-to-day management of duty management accounts in line with authorisations and SOPs
- Processing Customs warehouse removals within compliant timeframes
- Liaising with HMRC, clients, and suppliers on an ongoing basis
- General office administration including filing and record keeping
- Reviewing your own work before processing to ensure consistent accuracy
What to Expect:
- Full on-site role based in our Liverpool office, with occasional visits to other CSG offices for training or events
- Core hours Monday to Friday, 8:30am to 5pm, with a maximum of one early shift (8am to 4pm) or one late shift (11:45am to 7:45pm) per week
- Maximum one weekend per month (Saturday 10am to 1:30pm, Sunday 10am to 4pm) with a day off in lieu
- A fast-paced, accuracy-driven environment where your attention to detail genuinely matters
- Smart casual dress code
- A supportive, knowledgeable team around you from day one
Job Requirements:
Essential:
- Minimum 5 GCSEs at grade C/4 or above, including English and Maths
- Strong communication and interpersonal skills
- Excellent organisational and multitasking abilities
- Detail-oriented with a genuine commitment to accuracy
- Able to work independently and as part of a team
- Proactive and confident approach to your work
Desirable:
- Previous experience in logistics or customs
- Relevant industry qualifications
- Strong academic record
Customs Process Administrator employer: Customs Support Group B.V.
At Customs Support Group, we pride ourselves on being a leading employer in the customs services sector, offering a dynamic work environment in our Langford office. Our team-oriented culture fosters professional growth and development, providing employees with hands-on experience in international trade while utilising cutting-edge technology. With a commitment to accuracy and compliance, we ensure that our staff are supported by knowledgeable colleagues, making CSG an excellent place to build a rewarding career in a stable yet evolving industry.
Contact Details:
Customs Support Group B.V. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customs Process Administrator
✨Tip Number 1
Network like a pro! Reach out to current employees at Customs Support Group on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on customs regulations and the specific duties of a Customs Process Administrator. Show us you’re keen and ready to dive into the nitty-gritty of the role!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the position. It keeps you fresh in our minds!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at CSG.
We think you need these skills to ace Customs Process Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customs Process Administrator role. Highlight any relevant experience or skills that match the job description, especially your attention to detail and organisational abilities.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about customs and how your background makes you a great fit for CSG. Don’t forget to mention your proactive approach and communication skills!
Showcase Your Attention to Detail:Since accuracy is key in this role, make sure to demonstrate your attention to detail in your application. Double-check for any typos or errors before submitting, as this reflects your commitment to precision.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us, so we can review it promptly!
How to prepare for a job interview at Customs Support Group B.V.
✨Know Your Customs Basics
Before the interview, brush up on your knowledge of customs processes and regulations. Familiarise yourself with terms like SCDP and duty management systems. This will show that you're genuinely interested in the role and understand the industry's complexities.
✨Showcase Your Attention to Detail
Since accuracy is key in this role, prepare examples from your past experiences where your attention to detail made a difference. Whether it was in school projects or previous jobs, highlight how you ensured precision in your work.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about their operations, team dynamics, or how they handle compliance challenges. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Practice Your Communication Skills
Strong communication is essential for this position. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and skills.
