At a Glance
- Tasks: Oversee customs declarations and ensure compliance with HMRC rules.
- Company: Join a dynamic team focused on efficient customs processing.
- Benefits: Gain valuable experience, develop skills, and work in a supportive environment.
- Other info: Opportunity for growth and learning in a fast-paced industry.
- Why this job: Make an impact by improving processes and ensuring accuracy in customs operations.
- Qualifications: Strong communication, attention to detail, and a proactive mindset are essential.
The predicted salary is between 30000 - 42000 £ per year.
About Customs Support Group
Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 100+ offices and a team of 1,700+ customs professionals.
We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs.
What we do: We support more than 60,000 clients and process over 20 million declaration lines each year. From day‑to‑day customs declarations to compliance, duty optimization and trade advice, we make cross‑border trade easier and more predictable.
How we work: We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed. Our technology helps teams work smarter, reduces manual effort, and improves turnaround times. In markets like the UK, this already led to clear productivity gains.
Why it matters: Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down. CSG helps clients stay compliant, reduce risk and keep their supply chains moving.
Why Join Us
At CSG, you will be part of a growing international organization that is improving how customs work gets done.
You will:
- Work with experienced customs professionals and technology teams
- Gain exposure to international trade and complex supply chains
- Contribute to services that have a real impact on global commerce
This is a chance to build a career in a stable but evolving industry, where expertise and good judgement still matter.
Purpose of the Position
To oversee the smooth processing of SCDP Supplementary Declarations for a given customer on a month-to-month basis. The job also involves completing Month End checks to ensure all entries have been accounted for and adhering to HMRC rules to maintain our/the customer's CFSP Authorisation. A pivotal role that requires attention to detail and being able to work to a process while also giving consideration to how those processes can be improved. Experience in Excel is an advantage but ultimately the ability to expand on basic knowledge and learn new systems is more important. The role requires a strong team ethic but also the ability to work proactively on your own.
Main duties
- Accurate input of Entry Headers, Charges and Invoice details, understanding HMRC compliance standards
- Accurate cross‑referencing of shipments to information provided by the customer
- Understanding different Customs processes such as Homeuse, IP and Bonded Warehousing
- Accurate processing of Warehouse Removals
- Accurate collation and uploading of documentation to customer SharePoint
- Accurate data input of entry details to shared UCR Log
- Accurate input of entry details into customer Query Log
- Building strong relationships with both the team and customer operational contacts
- Maintain and improve knowledge of Customs Processes and Procedures, particularly around CPCs, the HMRC Tariff and preferences
- A polite, professional manner when dealing with customers and colleagues
- Work in line with CSG vision and values
Responsibilities
- Input shipment detail to create Supplementary Declaration into Ricardo
- Cross‑reference and match products from CSG files against Excel data provided by the customer, being particularly careful to note anomalies in pieces and value
- Funnel matched invoices and line detail into Ricardo
- Complete warehouse removals using customer data
- Fix any CDS errors attributed to entries
- Complete Month End checks ready for the Final Supplementary Declaration
- Work through completed entry folders and merge documents in the format outlined by the customer
- Upload merged documentation to customer SharePoint under correct month
- Input completed SDI entry detail (Entry Number and Date) into customer UCR Log
- Input details from shipments in the "New Jobs" folder into the customer Query Log as outlined by the team
- Answer queries
- Undertake any training as required to perform the role
- Ad hoc duties as and when required
What to expect
The work is office based. The dress code is smart, but business‑casual is acceptable in the office. The working environment can be stressful, as much of the work is aimed at meeting tight delivery deadlines, although you will be supported by the team.
Person Specification
Qualifications
- Essential: A good level of numeracy and literacy to confidently present to colleagues
- Desirable: Relevant industry qualifications
Experience
- Essential: 2+ years experience
Skills
- Essential: Strong communication and interpersonal skills; excellent organisational and multitasking abilities; detail‑oriented with a commitment to accuracy; ability to work independently and as part of a team; customer‑focused mindset and dedication to providing exceptional service; proactive and confident; completes personal goals (agreed with line manager)
- Desirable: Relevant industry qualifications
Customs Process Administrator in Paisley employer: Customs Support Group B.V.
As a Customs Process Administrator, you will thrive in a dynamic work environment that values attention to detail and proactive problem-solving. Our company fosters a collaborative culture where employee growth is encouraged through continuous learning and development opportunities, particularly in mastering new systems and processes. Located in a vibrant area, we offer competitive benefits and a supportive team atmosphere, making us an excellent employer for those seeking meaningful and rewarding careers.
Contact Details:
Customs Support Group B.V. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customs Process Administrator in Paisley
✨Tip Number 1
Network like a pro! Reach out to people in the customs and logistics field on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of HMRC rules and customs processes. We recommend practising common interview questions and having examples ready that showcase your attention to detail and problem-solving skills.
✨Tip Number 3
Show off your Excel skills! If you’ve got experience with spreadsheets, be ready to discuss how you’ve used them in past roles. If not, take some time to learn the basics and highlight your willingness to learn new systems.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customs Process Administrator in Paisley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with customs processes and attention to detail. We want to see how you've tackled similar tasks in the past, so don’t hold back on those relevant examples!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customs Process Administrator role. Show us your enthusiasm for the position and how you can contribute to our team.
Show Off Your Skills:If you've got experience with Excel and SharePoint, make sure to mention it! Even if you're still learning, let us know how you're expanding your skills. We love a proactive learner!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Customs Support Group B.V.
✨Know Your Customs Processes
Make sure you brush up on customs processes and HMRC rules before the interview. Being able to discuss how you would handle Declarations and Month End checks will show that you're serious about the role and understand its importance.
✨Excel and SharePoint Skills Matter
Even if you’re not a pro, be prepared to talk about your experience with Excel and SharePoint. Highlight any specific tasks you've done using these tools, and express your eagerness to learn more. This shows adaptability and a willingness to grow.
✨Attention to Detail is Key
Since the role requires a keen eye for detail, come prepared with examples of how you've successfully managed tasks that required accuracy. Discuss any experiences where you identified anomalies or errors and how you resolved them.
✨Team Player with a Proactive Attitude
Be ready to share instances where you’ve worked well in a team but also taken initiative on your own. Employers love candidates who can balance collaboration with independence, so highlight your ability to contribute to a team while being proactive.
