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- Tasks: Oversee customs declarations and improve processes for smooth cross-border trade.
- Company: Join Europe's leading independent customs services provider with a global presence.
- Benefits: Enjoy competitive salary, healthcare, generous holidays, and a pension plan.
- Other info: Dynamic team environment with opportunities for continuous learning and growth.
- Why this job: Make a real impact on international trade while building a stable career.
- Qualifications: Experience in customs or related roles preferred; strong communication and detail-oriented skills required.
The predicted salary is between 30000 - 40000 £ per year.
About Customs Support Group
Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 100+ offices and a team of 1,700+ customs professionals. We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs.
What we do: We support more than 60,000 clients and process over 20 million declaration lines each year. From day‑to‑day customs declarations to compliance, duty optimization and trade advice, we make cross‑border trade easier and more predictable.
How we work: We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed. Our technology helps teams work smarter, reduces manual effort, and improves turnaround times. In markets like the UK, this already led to clear productivity gains.
Why it matters: Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down. CSG helps clients stay compliant, reduce risk and keep their supply chains moving.
Why Join Us
At CSG, you will be part of a growing international organization that is improving how customs work gets done. You will:
- Work with experienced customs professionals and technology teams
- Gain exposure to international trade and complex supply chains
- Contribute to services that have a real impact on global commerce
This is a chance to build a career in a stable but evolving industry, where expertise and good judgement still matter.
Purpose of the position
As a Customs Clearance Coordinator, you will oversee the smooth processing of Import, Export and Transit Customs Declarations for our customers. This is a pivotal role that requires attention to detail and the ability to work within established processes, while also bringing ideas on how those processes can improve. We value a strong team ethic alongside the ability to work proactively on your own. Experience in Excel is an advantage, but what matters most is your ability to learn new systems quickly and expand your knowledge over time.
Be the full‑service customs expert:
- Provide timely and accurate customs services through digital innovation
- Deliver international customs support via local presence
- Attract and engage the right people
- Commit to the highest quality and compliance standards
- Learn and improve continuously
What to Expect
- Pension: 5% company contribution subject to employee-required auto‑enrolment contribution
- Holidays: 25 days, with an additional day after two years, another day after five years, plus Bank Holidays
- Healthcare: Yes, including Life Insurance, Income Protection, and additional Mental Health support
Job requirements
- Experienced: 3+ years in customs declarations or a closely related role
- Career changers: No customs experience required; we're equally interested in people coming from roles where precision, compliance and pace matter, such as complex customer service or back‑office operations or similar
- Strong communication and interpersonal skills
- Excellent organisational and multitasking abilities
- Detail‑oriented with a commitment to accuracy
- Ability to work independently and as part of a team
- Dedication to providing exceptional service as per our SLA’s/ SOP’s
- Proactive and confident
- Completes personal goals (Agreed with line manager)
Customs Clearance Coordinator employer: Customs Support Group B.V.
Contact Detail:
Customs Support Group B.V. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Clearance Coordinator
✨Tip Number 1
Network like a pro! Reach out to current employees at Customs Support Group on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing a role like the Customs Clearance Coordinator.
✨Tip Number 2
Prepare for the interview by brushing up on your customs knowledge and understanding the latest regulations. Show us that you're not just interested in the job, but that you’re passionate about making cross-border trade smoother and more compliant.
✨Tip Number 3
Practice your communication skills! As a Customs Clearance Coordinator, you'll need to convey complex information clearly. Try mock interviews with friends or family to get comfortable discussing your experience and how it relates to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re serious about joining our team at Customs Support Group.
We think you need these skills to ace Customs Clearance Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customs Clearance Coordinator role. Highlight relevant experience, especially in customs declarations or similar fields, and showcase your attention to detail and organisational skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customs and how your background makes you a great fit for CSG. Don’t forget to mention your ability to learn quickly and work both independently and as part of a team.
Showcase Your Skills: In your application, be sure to highlight any experience with digital tools or Excel. We love tech-savvy candidates who can help us improve our processes and deliver top-notch service to our clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at CSG!
How to prepare for a job interview at Customs Support Group B.V.
✨Know Your Customs Stuff
Brush up on customs regulations and processes relevant to the role. Familiarise yourself with common terms and practices in customs clearance, as this will show your genuine interest and understanding of the industry.
✨Showcase Your Attention to Detail
Prepare examples from your past experiences where your attention to detail made a difference. Whether it’s catching an error in documentation or ensuring compliance, demonstrating this skill is crucial for a Customs Clearance Coordinator.
✨Be Ready to Discuss Process Improvements
Think about ways you could improve existing customs processes. Be prepared to share your ideas during the interview, as CSG values proactive individuals who can contribute to enhancing efficiency and accuracy.
✨Highlight Your Team Spirit
Since teamwork is essential in this role, come equipped with examples of how you've successfully collaborated with others. Emphasise your ability to work independently while also being a supportive team member.