Customs Clearance Coordinator

Customs Clearance Coordinator

Dover Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Create customs documentation and ensure smooth customs clearance for various transport modes.
  • Company: Join a leading customs support company focused on making global trade easy.
  • Benefits: Enjoy 25 days holiday, healthcare, and a pension contribution.
  • Why this job: Be part of a team that values quality and integrity while supporting global trade.
  • Qualifications: Strong communication skills and attention to detail are essential.
  • Other info: Great opportunity for career growth in a dynamic environment.

The predicted salary is between 30000 - 42000 Β£ per year.

As a Customs Clearance Coordinator, you will be creating customs documentation and overseeing successful and correct customs clearance status of traffic. A pivotal role that requires attention to detail and being able to work to a process while also giving consideration to how those processes can be improved. Experience in Excel is an advantage but ultimately the ability to expand on basic knowledge and learn new systems is more important. The role requires a strong team ethic but also the ability to work proactively on your own.

Accountabilities

  • Customs entries to be submitted in accordance with clients IOP, in line with current HMRC legislation, using ASM Sequoia

  • Dealing with various modes of transport – Road, Sea and Air

  • Dealing with a variety of commodities

  • Understanding different Customs processes such as Homeuse, IP, returned goods

  • Dealing with all queries quickly and efficiently

  • Verifying documents received for Customs purposes are compliant and correct

  • Manage own/group email inbox efficiently

  • Working on multiple operating systems

  • Communicating with customers directly via email and telephone

  • Liaising with Customs and port authorities

  • Understanding incoterms

Responsibilities

  • Preparation and processing of import/export customs declarations and clearance

  • Customs import/export entry checking

  • Deal with all enquiries and queries quickly and efficiently relating to customs procedures, tariff classifications, duty rates and any other documentation requirements

  • Interact with customers, both face-to-face or by telephone/email in a professional and courteous manner

  • Liaise with importers/exporters and others to obtain mandatory information for import and export entries

  • Deal with any customs related complaints

  • Maintain data integrity on all systems

  • Liaise with key customs partners

  • Support and advise all customers whilst ensuring the company is fully compliant with the requirements of HMRC and other relevant bodies

What we offer:

  • Pension: 5% company contribution subject to employee-required auto-enrolment contribution

  • Holidays: 25 days, with an additional day after two years, another day after five years, plus Bank Holidays

  • Healthcare: Yes, including Life Insurance, Income Protection, and additional Mental Health support

Qualifications

  • Strong communication and interpersonal skills

  • Excellent organisational and multitasking abilities

  • Detail-oriented with a commitment to accuracy

  • Ability to work independently and as part of a team

  • Dedication to providing exceptional service as per our SLA’s/ SOP’s

  • Proactive and confident

  • Completes personal goals (Agreed with line manager)

Vision

We make Customs easy for global trade

Mission

Be the full-service customs expert. Provide timely and accurate customs services through digital innovation

Deliver international customs support via local presence

Attract and engage the right people

Commit to the highest quality and compliance standards

Learn and improve continuously

Values

Accountability, Quality, Integrity and Teamwork

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Customs Clearance Coordinator employer: Customs Support Group B.V.

As a Customs Clearance Coordinator at Customs Support, you will thrive in a dynamic work environment that values teamwork, integrity, and continuous improvement. With a strong commitment to employee growth, we offer comprehensive benefits including a generous pension scheme, healthcare support, and ample holiday entitlement, ensuring a healthy work-life balance. Join us in making customs easy for global trade while enjoying the unique advantage of working within a supportive team that prioritises your professional development.
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Contact Detail:

Customs Support Group B.V. Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Customs Clearance Coordinator

✨Tip Number 1

Network like a pro! Reach out to people in the customs and logistics industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by brushing up on your knowledge of customs processes and regulations. Be ready to discuss how you can improve existing processes, as that’s a key part of the role. Show them you’re proactive and detail-oriented!

✨Tip Number 3

Don’t just apply anywhere; focus on companies that align with your values. Check out our website for openings and tailor your approach to show how you fit into their mission of making customs easy for global trade.

✨Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!

We think you need these skills to ace Customs Clearance Coordinator

Customs Documentation
Attention to Detail
Process Improvement
Excel
Teamwork
Proactive Work Ethic
Customs Procedures
Tariff Classifications
Duty Rates
Data Integrity
Communication Skills
Organisational Skills
Multitasking Abilities
Customer Service
Compliance with HMRC

Some tips for your application 🫑

Tailor Your Application: Make sure to customise your CV and cover letter for the Customs Clearance Coordinator role. Highlight your experience with customs documentation and any relevant skills, like your Excel knowledge. We want to see how you fit into our vision of making customs easy for global trade!

Show Off Your Attention to Detail: Since this role requires a keen eye for detail, be sure to showcase examples from your past work where you've demonstrated this skill. Whether it’s verifying documents or managing data integrity, we love to see how you’ve nailed accuracy in your previous roles.

Communicate Clearly: Strong communication is key in this position, so make sure your application reflects that. Use clear and concise language, and don’t hesitate to show off your interpersonal skills. Remember, we’re looking for someone who can interact professionally with customers and colleagues alike!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which is exactly what we’re looking for in a Customs Clearance Coordinator!

How to prepare for a job interview at Customs Support Group B.V.

✨Know Your Customs Stuff

Make sure you brush up on customs processes and terminology before the interview. Understanding terms like Homeuse, IP, and incoterms will show that you're serious about the role and can hit the ground running.

✨Excel Skills Matter

While experience in Excel is a bonus, focus on demonstrating your willingness to learn new systems. Be ready to discuss any past experiences where you've quickly adapted to new software or processes.

✨Show Off Your Communication Skills

Since you'll be liaising with customers and authorities, practice articulating your thoughts clearly. Think of examples where you've handled queries or complaints effectively, as this will highlight your strong interpersonal skills.

✨Team Player with a Proactive Attitude

Emphasise your ability to work both independently and as part of a team. Share instances where you've taken initiative to improve processes or support your colleagues, aligning with the company's values of teamwork and continuous improvement.

Customs Clearance Coordinator
Customs Support Group B.V.
Location: Dover

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