At a Glance
- Tasks: Keep our hotel sparkling clean and welcoming for every guest.
- Company: Join a vibrant hotel team dedicated to exceptional service.
- Benefits: Enjoy competitive pay, flexible hours, and a fun work environment.
- Other info: Great opportunity for career growth in the hospitality industry.
- Why this job: Make guests feel at home while developing your skills in hospitality.
- Qualifications: Looking for detail-oriented, enthusiastic individuals with a positive attitude.
The predicted salary is between 20000 - 25000 £ per year.
Full-time Tasks Mission: Ensure that the hotel is maintained and presented to the highest standard possible - guests entering a property should always feel like they are the first one to have ever stayed at the property.
Key Responsibilities:
- Ensure all rooms are immaculate, orderly, and fully furnished to accommodate guests’ comfort.
- Provide basic housekeeping duties, including replacing linens, changing and arranging the towels, emptying and sanitising bins, restocking toiletries in an orderly manner, vacuuming, dusting, removing cobwebs, cleaning blinds and curtains (where necessary arrange washing and ironing), picking up larger objects off the floor, cleaning glass and windows, spot cleaning partition doors, electrical outlets, walls and sideboards, sweeping and mopping the floors, and cleaning toilets and rearranging the room after guests check out.
- Clean communal areas as and when required, collaborate closely with Property Manager and Maintenance Personnel in doing so.
- Use the cleaning app and send pictures of the cleanings.
- Ensure smooth check-in and check-out processes.
- Respond to guests’ complaints in a timely and professional manner and contact necessary team members to solve problems that may arise.
- Understand Zeevou and our in-house technology; maintain updated records of bookings and payments on Zeevou.
- Keep track of repeating issues and convey them to the Managers.
- Look at all of the linens and treat any stains that are found.
- Place all laundry in the washer and add the cleaning agents as directed.
- Take out the clothes and linens after washing and dry and iron them following the manufacturer's recommendations.
- Inspect laundry equipment visually and report any maintenance issues to the building management.
- Prepare restaurant tables with special attention to sanitation and order.
- Attend to customers upon entrance.
- Present restaurant menus and help customers select food/beverages.
- Take and serve orders; issue bills and accept payment.
- Deal with complaints or problems with a positive attitude.
- Maintain serving areas.
- Send reports to OE upon request.
- Communicate with the remote team on Discord.
- Participate in weekly meetings.
- Other responsibilities as delegated by the onsite manager/OE.
Requirements Required Skills and Qualifications:
- Efficiency.
- Honesty/integrity.
- Attention to detail.
- Proactivity.
- Enthusiasm.
- High standards.
- Flexibility.
Recruitment Checks:
- ID Card.
- Proof of Address.
- Authorisation to stay/work in the UK.
Housekeeper (TGH159) in Skegness employer: Customeyes
Join our vibrant team as a Housekeeper, where we pride ourselves on creating an immaculate and welcoming environment for our guests. Our hotel offers a supportive work culture that values attention to detail and integrity, providing opportunities for personal growth and development. Located in a bustling area, we ensure our employees enjoy a fulfilling work-life balance while being part of a dedicated team committed to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper (TGH159) in Skegness
✨Tip Number 1
Get to know the hotel inside out! Before your interview, take a virtual tour or read up on the property. This way, you can show off your knowledge and enthusiasm for maintaining high standards during your chat with the hiring team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you’d handle guest complaints or maintain cleanliness, as these are key parts of the job.
✨Tip Number 3
Show your personality! When you meet the team, let your enthusiasm shine through. They want to see that you’re not just about getting the job done, but also about creating a welcoming atmosphere for guests.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and show your proactive attitude.
We think you need these skills to ace Housekeeper (TGH159) in Skegness
Some tips for your application 🫡
Show Your Attention to Detail:When writing your application, make sure to highlight your attention to detail. Mention specific examples of how you've maintained high standards in previous roles, just like we do at StudySmarter!
Be Honest and Authentic:We value honesty and integrity, so don’t be afraid to show your true self in your application. Share your experiences and what makes you enthusiastic about the role – it’ll help us get to know you better!
Tailor Your Application:Make sure to tailor your application to the job description. Use keywords from the listing, like 'proactivity' and 'flexibility', to demonstrate that you understand what we’re looking for.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of everything, so don’t miss out!
How to prepare for a job interview at Customeyes
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a housekeeper. Familiarise yourself with tasks like changing linens, cleaning communal areas, and using the cleaning app. This will show that you're serious about the position and ready to hit the ground running.
✨Showcase Your Attention to Detail
During the interview, highlight your ability to notice the little things. Talk about past experiences where your attention to detail made a difference, whether it was in cleaning or any other role. This is crucial for ensuring guests feel like they’re the first to stay at the property.
✨Demonstrate Your Proactivity
Employers love candidates who take initiative. Share examples of how you've gone above and beyond in previous jobs, whether it was solving a problem before it escalated or suggesting improvements to processes. This will show that you’re not just a doer but also a thinker.
✨Prepare for Guest Interaction Scenarios
Since you'll be dealing with guests, be ready to discuss how you would handle complaints or requests. Think of specific examples where you maintained professionalism and a positive attitude. This will reassure the interviewer that you can represent their hotel well.
