At a Glance
- Tasks: Keep our hotel sparkling clean and welcoming for every guest.
- Company: Join a vibrant team dedicated to exceptional hospitality.
- Benefits: Enjoy competitive pay, flexible hours, and a fun work environment.
- Other info: Great opportunity for growth and teamwork in a dynamic setting.
- Why this job: Make a difference in guests' experiences while developing valuable skills.
- Qualifications: Attention to detail and a positive attitude are key!
The predicted salary is between 20000 - 25000 € per year.
Full-time Tasks Mission: Ensure that the hotel is maintained and presented to the highest standard possible - guests entering a property should always feel like they are the first one to have ever stayed at the property.
Key Responsibilities:
- Ensure all rooms are immaculate, orderly, and fully furnished to accommodate guests’ comfort.
- Provide basic housekeeping duties, including replacing linens, changing and arranging the towels, emptying and sanitising bins, restocking toiletries in an orderly manner, vacuuming, dusting, removing cobwebs, cleaning blinds and curtains (where necessary arrange washing and ironing), picking up larger objects off the floor, cleaning glass and windows, spot cleaning partition doors, electrical outlets, walls and sideboards, sweeping and mopping the floors, and cleaning toilets and rearranging the room after guests check out.
- Clean communal areas as and when required, collaborate closely with Property Manager and Maintenance Personnel in doing so.
- Use the cleaning app and send pictures of the cleanings.
- Ensure smooth check-in and check-out processes.
- Respond to guests’ complaints in a timely and professional manner and contact necessary team members to solve problems that may arise.
- Understand Zeevou and our in-house technology; maintain updated records of bookings and payments on Zeevou.
- Keep track of repeating issues and convey them to the Managers.
- Look at all of the linens and treat any stains that are found.
- Place all laundry in the washer and add the cleaning agents as directed.
- Take out the clothes and linens after washing and dry and iron them following the manufacturer's recommendations.
- Inspect laundry equipment visually and report any maintenance issues to the building management.
- Prepare restaurant tables with special attention to sanitation and order.
- Attend to customers upon entrance.
- Present restaurant menus and help customers select food/beverages.
- Take and serve orders; issue bills and accept payment.
- Deal with complaints or problems with a positive attitude.
- Maintain serving areas.
- Send reports to OE upon request.
- Communicate with the remote team on Discord.
- Participate in weekly meetings.
- Other responsibilities as delegated by the onsite manager/OE.
Requirements:
- Efficiency.
- Honesty/integrity.
- Attention to detail.
- Proactivity.
- Enthusiasm.
- High standards.
- Flexibility.
Recruitment Checks:
- ID Card.
- Proof of Address.
- Authorisation to stay/work in the UK.
Housekeeper (TGH159) in Lincolnshire employer: Customeyes
Join our vibrant hotel team where we prioritise excellence in service and a welcoming atmosphere. As a Housekeeper, you will play a crucial role in ensuring our guests experience the highest standards of cleanliness and comfort, all while working in a supportive environment that values your contributions and encourages professional growth. With opportunities for training and development, along with a culture that celebrates teamwork and dedication, this is an ideal place for those seeking meaningful and rewarding employment in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper (TGH159) in Lincolnshire
✨Tip Number 1
Get to know the hotel inside out! Before your interview, take a virtual tour or read up on the property. This way, you can show off your knowledge and enthusiasm for maintaining high standards during your chat with the hiring team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you would handle guest complaints or maintain cleanliness, as these are key in the housekeeping role.
✨Tip Number 3
Show your personality! When you meet the team, let your enthusiasm shine through. A positive attitude and a friendly smile can go a long way in making a great first impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates right there.
We think you need these skills to ace Housekeeper (TGH159) in Lincolnshire
Some tips for your application 🫡
Show Your Attention to Detail:When writing your application, make sure to highlight your attention to detail. Mention specific examples of how you've maintained high standards in previous roles, just like we do at StudySmarter.
Be Honest and Authentic:We value honesty and integrity, so don’t be afraid to show your true self in your application. Share your experiences and what makes you passionate about housekeeping – it’ll help us get to know you better!
Tailor Your Application:Make sure to tailor your application to the job description. Use keywords from the listing, like 'proactivity' and 'flexibility', to demonstrate that you understand what we’re looking for at StudySmarter.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of everything, so don’t miss out on that!
How to prepare for a job interview at Customeyes
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a housekeeper. Familiarise yourself with tasks like cleaning, laundry, and guest interaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Attention to Detail
During the interview, highlight specific examples from your past experiences where your attention to detail made a difference. Whether it was ensuring a room was spotless or handling guest complaints effectively, these anecdotes will demonstrate your suitability for maintaining high standards.
✨Be Ready for Practical Questions
Expect practical questions about how you would handle certain situations, like dealing with a difficult guest or managing time during busy periods. Think through your responses beforehand so you can showcase your problem-solving skills and proactive attitude.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the cleaning app they use, or how they handle guest feedback. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
