At a Glance
- Tasks: Keep our hotel sparkling clean and welcoming for every guest.
- Company: Join a vibrant team dedicated to exceptional hospitality.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Other info: Opportunity to grow within the hospitality industry.
- Why this job: Make a difference in guests' experiences while honing your skills.
- Qualifications: Attention to detail, enthusiasm, and a proactive attitude.
The predicted salary is between 10 - 12 £ per hour.
Part‑time Tasks Mission: Ensure that the hotel is maintained and presented to the highest standard possible - guests entering a property should always feel like they are the first one to have ever stayed at the property.
Key Responsibilities:
- Ensure all rooms are immaculate, orderly, and fully furnished to accommodate guests’ comfort.
- Provide basic housekeeping duties, including replacing linens, changing and arranging the towels, emptying and sanitising bins, restocking toiletries in an orderly manner, vacuuming, dusting, removing cobwebs, cleaning blinds and curtains (where necessary arrange washing and ironing), picking up larger objects off the floor, cleaning glass and windows, spot cleaning partition doors, electrical outlets, walls and sideboards, sweeping and mopping the floors, and cleaning toilets and rearranging the room after guests check out.
- Clean communal areas as and when required, collaborate closely with Property Manager and Maintenance Personnel in doing so.
- Use the cleaning app and send pictures of the cleanings.
- Ensure smooth check‑in and check‑out processes.
- Respond to guests’ complaints in a timely and professional manner and contact necessary team members to solve problems that may arise.
- Understand Zeevou and our in‑house technology; maintain updated records of bookings and payments on Zeevou.
- Keep track of repeating issues and convey them to the Managers.
- Look at all of the linens and treat any stains that are found.
- Place all laundry in the washer and add the cleaning agents as directed.
- Take out the clothes and linens after washing and dry and iron them following the manufacturer's recommendations.
- Inspect laundry equipment visually and report any maintenance issues to the building management.
- Prepare restaurant tables with special attention to sanitation and order.
- Attend to customers upon entrance.
- Present restaurant menus and help customers select food/beverages.
- Take and serve orders; issue bills and accept payment.
- Deal with complaints or problems with a positive attitude.
- Maintain serving areas.
- Send reports to OE upon request.
- Communicate with the remote team on Discord.
- Participate in weekly meetings.
- Other responsibilities as delegated by the onsite manager/OE.
Requirements:
- Efficiency
- Honesty/integrity
- Attention to detail
- Proactivity
- Enthusiasm
- High standards
- Flexibility
Recruitment Checks:
- ID Card
- Proof of Address
- Authorisation to stay/work in the UK
Housekeeper (NHH158) employer: Customeyes
Contact Detail:
Customeyes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper (NHH158)
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the layout and the specific cleaning standards they expect. This way, when you walk in for an interview, you can show off your knowledge and enthusiasm for keeping the place spotless.
✨Tip Number 2
Practice your communication skills! As a housekeeper, you'll need to interact with guests and team members. Role-play common scenarios, like handling guest complaints or discussing cleaning schedules, to boost your confidence.
✨Tip Number 3
Show off your attention to detail! Bring examples of how you've maintained high standards in previous roles. Whether it’s a story about tackling tough stains or ensuring everything is perfectly arranged, let them see your commitment to cleanliness.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on the chance to shine!
We think you need these skills to ace Housekeeper (NHH158)
Some tips for your application 🫡
Show Your Attention to Detail: When applying for the Housekeeper position, make sure to highlight your attention to detail. We want to see how you ensure that every corner is spotless and every room feels welcoming for guests. Share specific examples from your past experiences!
Be Honest and Proactive: Honesty and proactivity are key traits we value at StudySmarter. In your application, mention times when you've taken the initiative to solve a problem or improve a process. This will show us you're the kind of person who takes pride in their work.
Communicate Clearly: Since you'll be working closely with the Property Manager and other team members, clear communication is essential. Make sure your application reflects your ability to communicate effectively, whether it's through written reports or during team meetings.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss any important updates. Plus, it shows us you're keen to join the StudySmarter team!
How to prepare for a job interview at Customeyes
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a housekeeper. Familiarise yourself with tasks like changing linens, cleaning communal areas, and using the cleaning app. This will show that you're serious about the position and ready to hit the ground running.
✨Showcase Your Attention to Detail
During the interview, highlight your ability to maintain high standards and attention to detail. Share specific examples from past experiences where you ensured cleanliness and orderliness, as this is crucial for making guests feel welcome and comfortable.
✨Demonstrate Your Proactivity
Employers love candidates who take initiative. Be prepared to discuss times when you went above and beyond in your previous roles, whether it was addressing guest complaints or collaborating with team members to solve problems efficiently.
✨Be Ready to Discuss Technology
Since the role involves using Zeevou and other in-house technology, brush up on your tech skills. Be ready to explain how you've used similar systems in the past or express your willingness to learn quickly. This will reassure them that you can adapt to their processes seamlessly.