At a Glance
- Tasks: As a Mystery Shopper, you'll evaluate customer service and report your findings.
- Company: Customer Perceptions specializes in enhancing customer experiences through feedback.
- Benefits: Enjoy flexible hours and earn approximately £25 per hour by completing shops.
- Why this job: This role offers a fun way to earn money while helping businesses improve their service.
- Qualifications: Good observational skills and the ability to recognize outstanding customer service are essential.
- Other info: Ideal for students looking for part-time work that fits around their schedule.
Customer Perceptions are recruiting Mystery Shoppers across All areas of N. Ireland especially All areas in FERMANAGH. Mystery Shoppers have Flexible working hours are available to suit your needs. NOTE: our fees are on a per shop basis), so you can do approx 3 in an hour so therefore hour rate approx. £25 All you need is: Good observational skills The ability to recognise outstanding customer service A strong grasp of written and spoken English Mystery shopping is an ideal way to earn extra income and help improve customer experiences, while working on your own schedule, with assessments available weekdays and weekends, daytime and evening. We carry out mystery shops for clients across all sectors, meaning there are always assessments available to suit your own preference, with no obligation for you to take on any that dont suit.We are always recruiting Mystery Shoppers, of all ages and across all parts of N. Ireland. Whether you are retired, a student, a stay at home parent, betweenjobs or working, once you can fairly and accurately assess and report on customer experience, you can join our shopper base. If you are over the age of18, living in N. Ir…
Mystery Shopper employer: Customer Perceptions
Contact Detail:
Customer Perceptions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mystery Shopper
✨Tip Number 1
Familiarize yourself with the specific retail environments in Fermanagh. Understanding the local businesses and their customer service standards will help you provide valuable feedback.
✨Tip Number 2
Practice your observational skills by visiting different shops and noting down your experiences. This will prepare you for the role and help you identify what makes customer service outstanding.
✨Tip Number 3
Network with other mystery shoppers or join online forums. Sharing experiences and tips can enhance your understanding of what is expected in this role.
✨Tip Number 4
Be flexible with your availability. Since the job offers flexible working hours, being open to various times can increase your chances of getting more assignments.
We think you need these skills to ace Mystery Shopper
Some tips for your application 🫡
Understand the Role: Make sure you fully understand what a Mystery Shopper does. Research the responsibilities and skills required for the position, especially focusing on observational skills and customer service recognition.
Tailor Your CV: Highlight any relevant experience that showcases your observational skills and understanding of customer service. Make sure to include any previous roles that involved assessing service quality.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and explain why you would be a great fit. Mention your flexible working hours and how they align with the job's requirements.
Submit Your Application: Once your documents are ready, submit your application through the StudySmarter website. Ensure all information is accurate and complete before hitting send.
How to prepare for a job interview at Customer Perceptions
✨Show Off Your Observational Skills
During the interview, highlight your ability to notice details and assess customer service. Share examples from past experiences where your observational skills made a difference.
✨Demonstrate Your Understanding of Customer Service
Be prepared to discuss what outstanding customer service looks like to you. Use specific examples to illustrate your points and show that you know how to evaluate service quality.
✨Flexibility is Key
Since the role offers flexible working hours, express your willingness to adapt your schedule. Mention any previous experiences where you successfully managed flexible work arrangements.
✨Ask Questions About the Role
Prepare thoughtful questions about the mystery shopping process and expectations. This shows your genuine interest in the position and helps you understand how to excel in the role.