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- Tasks: Become a Mystery Shopper and evaluate customer service experiences.
- Company: Customer Perceptions is a leading mystery shopping company in N. Ireland.
- Benefits: Enjoy flexible hours, earn approximately £24 per hour, and choose your own shops.
- Why this job: Perfect for students seeking extra income while improving customer experiences on your schedule.
- Qualifications: Must be 18+, have good observational skills, and strong English communication.
- Other info: Open to all ages; assessments available weekdays and weekends.
Customer Perceptions are recruiting Mystery Shoppers in N. Ireland. Flexible working hours are available to suit your needs. NOTE: our fees are on a per shop basis, so you can do approx 3 in an hour, therefore the hourly rate is approximately £24.
All you need is:
- Good observational skills
- The ability to recognise outstanding customer service
- A strong grasp of written and spoken English
Mystery shopping is an ideal way to earn extra income and help improve customer experiences, while working on your own schedule, with assessments available weekdays and weekends, daytime and evening.
We carry out mystery shops for clients across all sectors, meaning there are always assessments available to suit your own preference, with no obligation for you to take on any that don't suit.
We are always recruiting Mystery Shoppers, of all ages and across all parts of Scotland. Whether you are retired, a student, a stay-at-home parent, between jobs or working, once you can fairly and accurately assess and report on customer experience, you can join our shopper base.
If you are over the age of 18, living in N. Ireland and are interested in helping our clients improve their businesses while earning extra income, please apply below:
Mystery Shopper in Craigavon employer: Customer Perceptions Ltd
Contact Detail:
Customer Perceptions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mystery Shopper in Craigavon
✨Tip Number 1
Familiarise yourself with the types of businesses you might be assessing. Understanding their customer service standards and common practices will help you provide more accurate feedback.
✨Tip Number 2
Practice your observational skills in everyday situations. Pay attention to details like staff interactions, store cleanliness, and product availability to sharpen your ability to evaluate customer experiences.
✨Tip Number 3
Network with other mystery shoppers or join online forums. Sharing experiences and tips can give you insights into what clients are looking for and how to improve your assessments.
✨Tip Number 4
Stay organised with a schedule that allows you to take on shops at times that suit you best. Flexibility is key, so plan ahead to maximise your earning potential while balancing your other commitments.
We think you need these skills to ace Mystery Shopper in Craigavon
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a Mystery Shopper entails. Familiarise yourself with the skills required, such as good observational skills and the ability to assess customer service.
Tailor Your CV: Highlight any relevant experience or skills in your CV that align with the role. Emphasise your observational skills and any previous customer service experience, even if it's informal.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention why you want to be a Mystery Shopper and how your skills can contribute to improving customer experiences.
Proofread Your Application: Ensure your application is free from spelling and grammatical errors. A strong grasp of written English is essential for this role, so take the time to review your documents before submitting.
How to prepare for a job interview at Customer Perceptions Ltd
✨Showcase Your Observational Skills
During the interview, be prepared to discuss your observational skills in detail. Share examples of situations where you noticed key details that others might have missed, as this is crucial for a Mystery Shopper role.
✨Demonstrate Customer Service Recognition
Be ready to explain what outstanding customer service looks like to you. You might want to provide examples from your own experiences as a customer, highlighting what impressed you and how it made you feel.
✨Communicate Clearly
Since a strong grasp of written and spoken English is essential, practice articulating your thoughts clearly. You could even prepare a few sentences about why you want to be a Mystery Shopper to ensure you convey your enthusiasm effectively.
✨Be Flexible and Open-Minded
Emphasise your flexibility regarding working hours and types of shops. Mention your willingness to take on various assessments, as this shows that you are adaptable and eager to contribute to improving customer experiences.
